Blog Entries

30. 10. 2025 Charles Callaway Documentation

Tutorial Video Editing Technical Tips, Part 2: No Country for Boring Men (or Women)

If you’ve followed this thread for awhile, then I hope by now you’re making great videos. Let’s assume your content is instructive, interesting and well-written, all of your equipment is working the way you want, and you have a good on-camera presence. It’s still possible though that you’re making boring videos. The main reason is…

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26. 08. 2025 Charles Callaway Documentation

Mass Converting SVGs to Transparent PNGs with ImageMagick

Last year I wrote about how to create a great animated GIF by first creating a video. In fact I used the procedure described there to generate animated GIF banners for some of our website pages. Another similar problem, whether building a website or creating graphics to go in your videos, is converting SVG files…

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22. 08. 2025 Dennis Orlando Development, Documentation

A Simple Yet Robust “Scrollspy” Implementation

“It’s a 0.5 story point bugfix, how hard could it be?” With the recent overhaul of our User Guide UI and its new layout, we inadvertently broke a small but useful feature: the local TOC stopped highlighting the currently active section. Digging into the legacy implementation revealed that this behavior originally came from Bootstrap’s ScrollSpy…

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30. 06. 2025 Charles Callaway Documentation

Making Your Own Video Tutorials, Part 19: An Editing Workflow

Welcome back to our ongoing series on creating online IT tutorial videos. The last two times we talked about speeding up your graphics, and how the entire workflow works from writing all the way to the final product. Today let’s do a deep dive on just the Editing process: once you have your digital resources…

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26. 06. 2025 Davide Sbetti Automation, Development, Documentation, NetEye

Building (and Customizing) Documentation for Your Ansible Collections

In NetEye, we use Ansible to automate many different tasks in an idempotent way, ranging from the first installation of the system to updates and upgrades. Ansible already comes with many built-in useful modules to manage files, perform HTTPS requests and much more. Furthermore, various Ansible Collections have been developed by the community to address…

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30. 04. 2025 Charles Callaway AI, Documentation, Knowledge Management

Would You Use an AI Chatbot to Write Your Blog Post?

Many people already are. Whoa, whoa. We need to back up a bit here. Really good GPT-based text generators have now been generally available for 3 years now. And they’ve now been adopted by a large number of corporations, especially IT-centric ones. I shouldn’t even say “adopted”. They’re being “pushed” because of worries that employees’…

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31. 03. 2025 Luigi Miazzo Development, Documentation

Discovering AVX2 Requirements for Elasticsearch’s ELSER Model – The Hard Way

At Würth Phoenix, we’re no strangers to the ever-evolving world of technology. As part of our continuous innovation process and culture, we’ve been enhancing our user guide to support Elasticsearch’s ELSER model for semantic search. The goal is to improve the efficiency and accuracy of our searches, powered by machine learning. However, in typical developer…

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28. 02. 2025 Charles Callaway Documentation

Explaining Your Content with Complex Animations, Part 3

Welcome back! Last time we looked at some concrete examples of animations where you can use math to animate large numbers of objects, field-like effects, or complex behavior. Today let’s look at the principal barrier to using an animation you make (if it’s not a filled rectangle and if you want to put it in…

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17. 01. 2025 Emil Fazzi Automation, Development, Documentation, Log-SIEM

Elasticsearch Magic: Achieving Zero Downtime during User Guide Updates

In a previous blog post by one of my colleagues, we shared how we developed a powerful semantic search engine for our NetEye User Guide. This solution uses Elasticsearch in combination with machine learning models like ELSER to index and query our documentation. While the proof of concept (POC) worked great, there was a challenge…

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18. 12. 2024 Charles Callaway Documentation

Explaining Your Content with Complex Animations, Part 2

Hi again! At the end of my last blog I left you hanging. I promised some concrete examples of useful animations you could do in-house, using just math. And here I am, examples in hand! Although they could be finished animations in specific situations, they’re more likely to be parts of a larger picture, so…

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31. 10. 2024 Charles Callaway Documentation

Explaining Your Content with Complex Animations, Part 1

Hello budget videographers and user guide writers! Have you ever looked on with envy at some of those fancy animations in online videos and wondered “How can I do that?” Well, I can’t solve all your problems, but I can give you some examples, pointers and resources to get you started. For your videos you…

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30. 10. 2024 Oscar Zambotti Automation, Development, Documentation

The OpenAPI Tales: A New Dawn

When we talk about APIs, we developers are generally biased, and focus on how they’re implemented technically – how they work, how they integrate into larger systems – and we settle for that. But there’s a valuable part of API development that often gets overlooked: creating their descriptions. This practice tends to be undervalued, so…

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27. 08. 2024 Charles Callaway Documentation

Using AI to Create Tutorial Videos

Confession time. I can easily spend between 1 and 2 weeks creating a 5 minute long video. 3 weeks if I’m being a perfectionist. Of course, those videos are awesome, and are highly tailored to a specific audience. They say what I want to say. In this blog I’m always looking into efficiency and productivity…

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27. 06. 2024 Charles Callaway Documentation

Making Your Own Video Tutorials, Part 18: Speeding up Your Graphics

Have you ever finished filming your video segments, inserted them into your video project, and thought “Now I just need a few hours to add the graphics, and I’ll be done!”… but you actually wind up finishing 3 days later? Then it’s time we talked about cutting that time down. There are several aspects to…

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06. 05. 2024 Charles Callaway Documentation

Making Your Own Video Tutorials, Part 17: My Full Video Pipeline

In this series I’ve given you lots of advice on making your own tutorial-style IT videos for YouTube as a single DIY “maker”: writer, lighting, director, cameraman, editor, audio specialist, etc. But these posts weren’t written in the order of my “workflow”, i.e. the sequence I actually go through when making a new video. So…

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