Blog Entries

31. 03. 2025 Davide Sbetti Development, DevOps, NetEye

Reducing the NetEye ISO Size: How to Carefully Choose the Right Packages!

If you’re a NetEye regular, you may have downloaded the NetEye ISO at least once in your life. And if you did, you probably discovered that you had a bit of free time before the download was completed and the ISO was ready to be used. Why’s that? Because until a couple of weeks ago,…

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31. 03. 2025 Csaba Remenar NetEye, Service Management

Improving Your Backup of MariaDB

Choosing the right backup solution is critical for system administrators and IT professionals. The upcoming NetEye 4.41 version will bring an update to MariaDB, moving from version 10.3 to 10.11. This makes it especially timely to explore the opportunities offered by the Mariabackup tool in order to be fully prepared for the changes ahead. This…

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31. 03. 2025 Mirko Morandini Asset Management, GLPI, Knowledge Management, NetEye

GLPI: Automated Inventory Without Using GLPI Agents

Key takeaways: A comprehensive asset management database must necessarily be fed both automatically and by hand. Of course, the more data you can import automatically, the more the manual activity can focus on improving coverage, on adding responsibilities, descriptions and other data that is not (yet) available digitally, and of course on cross-checking and improving…

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30. 03. 2025 Paolo Seghetti NetEye, Unified Monitoring

Cron Job Monitoring with Tornado

In NetEye environments we use Tornado to collect events, elaborate on them, and send notifications based on them from a lot of sources (syslog, email, SNMP traps and so on). In this article I’d like to suggest a different use case: how to use Tornado to monitor your cron jobs. In our example we want…

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28. 03. 2025 Emil Fazzi Bug Fixes, NetEye

Bug Fixes for NetEye 4.40

Fix Icingaweb2 GLPI monitoring integration issue We discovered and fixed a bug in the GLPI monitoring integration for Icingaweb2 where API calls to retrieve asset information fail if the hostname contains spaces. Instead of displaying asset information, a string containing an error was displayed instead. List of updated packages Fix missing event module field in…

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27. 03. 2025 Oscar Zambotti Bug Fixes, NetEye

Bug Fixes for NetEye 4.40

Fix “Invalid OAuth State” error – Login not working We fixed an issue with the authentication, occurring refreshing NetEye after the session expires. The user is now brought to the login page instead of being stuck in an “Invalid OAuth state” page. MariaDB upgrade pre-requisite check re-execution We fixed an issue with the re-execution of…

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26. 03. 2025 Gabriele Bocchi Development, NetEye

Upgrading MariaDB within NetEye 4.41: Enabling a Feature-Rich Future

As technology continually evolves, keeping our software stack up to date is essential for performance, security, and access to new functionalities. In this post, I want to share how we upgraded MariaDB from version 10.3 to 10.11 as part of the NetEye 4.41 release. This upgrade was not only a technical necessity, but a strategic…

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24. 03. 2025 Alessandro Mizzaro Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: Icingaweb2 Module Geomap security update Type/Severity NetEye Product Security has rated this update as having a security impact of Low Topic An update for the package icingaweb2-module-geomap is now available for NetEye 4. Security Fix for NetEye 4.40 For details on how to apply this update, which includes the changes described in this advisory, refer…

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24. 03. 2025 Alessandro Mizzaro Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: GLPI security update Type/Severity NetEye Product Security has rated this update as having a security impact of Low Topic An update for the package glpi is now available for NetEye 4. Security Fix for NetEye 4.40 For more details about the security issue(s), including the impact, a CVSS score, acknowledgments, and other related information, refer to…

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22. 03. 2025 Alessandro Paoli Asset Management, NetEye

Automating Network Discovery and Data Injection for GLPI

Preamble:A use case from one of our clients required scanning several subnets to locate all the printers that should be imported into GLPI. Their infrastructure features a cloud-based NetEye Master and a Satellite within their farm. The connection between the master and the satellite is unidirectional – from the Satellite to the Master. With this…

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21. 03. 2025 Andrea Mariani NetEye, Unified Monitoring

How to Create a Serial Modem Emulation Service on NetEye

In some test or development environments, you may need to simulate the presence of GSM modems without having an actual physical device. This can be useful for example when testing monitoring checks, SMS management systems, or creating new notification rules. In this post I’ll show you how I created a serial modem emulation service. The…

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21. 03. 2025 William Calliari Bug Fixes, NetEye

Bug Fixes for NetEye 4.39+

Fix for icinga2 check processing We fixed a race-condition in icinga2, where a lock was not held long enough, causing threads to overwrite local state when processing two simultaneous check results for the same object. List of updated packages To solve the issue, the following packages have been updated:

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18. 03. 2025 Rocco Pezzani Icinga Web 2, ITOA, NetEye, UI, Unified Monitoring

A First Step towards Multitenancy in Icinga 2

Our older customers surely know that, in its earliest releases, NetEye 4 had no support for multitenancy. From a data perspective, there’s just one big bin we throw everything into to be used later. Then, a debate about multitenancy began. Here at Würth Phoenix we’ve discussed at length about the best way to segregate data…

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12. 03. 2025 Alessandro Mizzaro Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: GeoMap update Type/Severity NetEye Product Security has rated this update as having a High security impact. Topic An update for the package icingaweb2-module-geomap is now available for NetEye 4. Security Fix for NetEye 4.40 CVSSv3.1: 7.3(High) – CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:N For a detailed overview of the security issue(s), including the impact, CVSS score, acknowledgments, and other relevant information, please…

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10. 03. 2025 Alessandro Mizzaro Bug Fixes, NetEye

NetEye 4 – Security Advisory

Important: Elastic Stack security update (installed with SIEM) Type/Severity NetEye Product Security has rated this update as having a Critical security impact. Topic An update for the package kibana is now available for NetEye 4. Security Fix for NetEye 4.40 CVSSv3.1: 9.9(Critical) – CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H For a detailed overview of the security issue(s), including the impact, CVSS score, acknowledgments,…

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