Blog Entries

01. 12. 2024 Damiano Chini Downloads / Release Notes, NetEye, Unified Monitoring

NetEye 4.39 Release Notes

Welcome to version 4.39 of our NetEye v4 Unified Monitoring Platform. This stunning drone panoramic photo captures the frozen beauty of Lake Carezza, nestled in Northern Italy’s winter landscape. The snowcapped mountain pass frames the serene lake, while the dense green pine forest adds depth to the scene. Cars winding along the road hint at…

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30. 11. 2024 Rocco Pezzani Business Service Monitoring, NetEye, Unified Monitoring

The Story of a Strange Business Process

Today I’d like to share a peculiar request I received during one of my recent Consulting Sessions. It’s just a highly specific Business Case, but it led me to wonder: what if I could find a way to generalize it? For now, that’s just a fantasy, but let me tell you the whole story so…

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19. 11. 2024 Franco Federico NetEye

Now It’s Really Easy to Activate OTP for Your Personal NetEye Account

It’s really easy now to activate OTP on your personal account with NetEye with our new authentication method. In the latest 4.38 version of NetEye we’ve introduced a new product to manage authentication (documentation here). In the future thanks to this new product we’ll be able to define the various actions that each user can…

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12. 11. 2024 Alessandro Paoli NetEye

SAP HANA Monitoring

Monitoring the SAP HANA DB consists of executing the check_hana.sh script that uses SAP’s hdbclient SQL client to connect to the HANA DB. Included in the script are queries to HANA to find out its status. Requirements But let’s look at the Configuration steps first. Create a user with the role MONITORING You then need…

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06. 11. 2024 Davide Sbetti AI, Log-SIEM, Machine Learning, NetEye

The New NetEye User Guide Search: From POC to Production

Hello everyone! As you may remember, a topic I like to discuss a lot on this blog is the Proof of Concept (POC) about how we could enhance search within our online NetEye User Guide. Well, we’re happy to share with you how we’ve further developed the POC, specifically the process outlined in the first…

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05. 11. 2024 Emil Fazzi Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We’ve fixed an issue where the neteye satellite config send command would stop if no SSH connection was available or enabled for a satellite. Now, the command will skip those satellites, allowing configurations to continue for reachable ones, while manual configuration transfer can be addressed later. This enhances efficiency and streamlines your deployment process. We…

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30. 10. 2024 Rocco Pezzani Log-SIEM, NetEye

Elasticsearch Restart and Network Tuning

We all know that NetEye Upgrades are boring activities. Upgrading is important and useful because it brings you bug fixes and new features, but nonetheless it’s extremely expensive in terms of time. The most boring, tiring and lengthy part is when you restart NetEye Services; if you have the SIEM Module installed, the time spent…

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29. 10. 2024 Gianluca Piccolo Icinga Web 2, NetEye, Unified Monitoring

How to Monitor the Reporting Scheduler

Automatically sending reports on a precise schedule is one of the great features of NetEye 4. It allows you to save a lot of time and effort when you need to periodically send reports to your customers. It doesn’t matter how many reports, how many customers, or how often, we’ve got you covered. But as…

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24. 10. 2024 Marco Berlanda Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We fixed a bug in Icingaweb2 module Geomap that prevented users from declustering pins, even when fully zoomed in. Now, pins that are clustered together can be separated and viewed clearly by clicking the cluster icon at max zoom level, enhancing the overall map usability. We updated the following packages:

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24. 10. 2024 Mattia Codato Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We fixed a bug in the host and service search configuration with custom fields that generated an error if only one of the two fields was filled in. SIEM – Log Management We have resolved a bug that caused one of our custom Elasticsearch procedures to fail. This script enabled users to modify index templates…

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22. 10. 2024 Damiano Chini Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

We resolved a bug in the Elastic Agent which was causing the Elastic Agent to temporarily losing its state (namely the state.enc file) during updates. We updated the following packages:

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22. 10. 2024 William Calliari Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

Assetmanagement – GLPI We fixed a bug for the GLPI single sign on, where every login through the SSO would write two line of updates for the user permissions to the user object history. SIEM – Log Management We resolved a bug in Elasticsearch that occurred when a mount (for example, an NFS share) was…

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18. 10. 2024 Matteo Cipolletta Log Management, Log-SIEM, NetEye

Offloading Data Enrichment to Satellite Machines with Logstash

In high-demand environments, efficiency isn’t just an advantage – it’s essential. One of the biggest hurdles we encountered was the overwhelming strain placed on NetEye’s (Elastic) master nodes during the data enrichment process. As data volumes skyrocket, so do the complexity and the need for a smarter approach. Enter our game-changing solution: offloading data enrichment…

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18. 10. 2024 William Calliari Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

Monitoring We have resolved an issue where icinga2 would fail to write state changes to the IDO and execute notifications during shutdown. We updated the following packages:

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11. 10. 2024 Davide Sbetti Bug Fixes, NetEye

Bug Fixes for NetEye 4.38

SIEM – Log Management We have resolved an issue in the update and upgrade process for the Elastic Stack. Previously, if the Enrollment Token for our Elastic Agent was manually revoked, the procedure could encounter an error when attempting to regenerate it. Alyvix We fixed a bug affecting cloned Alyvix dashboards for performance graphs. Previously,…

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