Nagios World Conference Europe™: OTRS ITSM 3.0
Jens Oliver Bothe, ITIL®-certified Senior Consultant at OTRS Group since 2006, will present the new OTRS ITSM 3.0 during the Nagios World Conference Europe™. Jens has long lasting experience in managing technical support teams and in his role as project manager he signed responsible for hundreds of successful OTRS Help Desk and OTRS ITSM implementations….
Read More