Blog Entries

29. 09. 2025 Valentina Da Rold Atlassian, Development

Syncing Entra ID Groups and Members to Jira CMDB via Atlassian SCIM API: Key Lessons Learned

In a recent project, I was tasked with enabling the synchronization of Entra ID (formerly Azure AD) security groups and their members into an ITSM CMDB hosted on Jira. The objective was to ensure accurate visibility of group-to-user relationships, leveraging Atlassian’s SCIM 2.0 API capabilities. While the goal sounds straightforward – syncing groups and users…

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28. 03. 2025 Alessandra Castiglioni Atlassian, Azure

Unlock Atlassian Users: Reactivating IDP-Synced Managed Accounts

Managing user access in Atlassian Cloud can become complex, especially when integrating with Identity Providers (IDPs) for user provisioning via SCIM (System for Cross-domain Identity Management). A common challenge arises when users who were initially synchronized through your IDP become deactivated after moving them from a group synchronized with Atlassian. Due to the SCIM link,…

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