Blog Entries

20. 12. 2012 Luca Di Stefano NetEye, Real User Experience

Real User Experience Monitoring with NetEye

In order to analyze the quality level of the delivered IT services the traditional monitoring systems used to focus exclusively on the control of hardware and software components and the network, neglecting the measurement of the performance experienced by the end user. Until now it was not always possible, in fact, to give a precise…

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22. 04. 2012 Luca Di Stefano Real User Experience

Real User Experience Monitoring: How to handle a load balancer

The Real User Experience Monitoring (RUM) is a new approach adopted to provide specific control on IT services and systems, allowing to analyse the performance and response time that the user really experiences. If you have an application behind a load balancer and the probe is between the client and the load balancer, the RUM retrieves…

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