Blog Entries

20. 01. 2015 NetEye Blog Admin Uncategorized

Sessioni di formazione 2015

Approfondite le vostre conoscenze di IT System & Service Management Le nuove sessioni di formazione sono dedicate al monitoraggio con NetEye, alla gestione dei servizi IT con EriZone e all’approfondimento in dettaglio delle potenzialità del monitoraggio della End User Experience.

20. 01. 2015 NetEye Blog Admin Uncategorized

Weiterbildungskalender 2015

Mit unseren praxisorientierten Trainings helfen wir Ihnen, Ihre Fertigkeiten im Umgang mit unseren Lösungen zu erweitern. Während der jeweils 3-tägigen Kurse, lernen die Teilnehmer den praxisnahen Umgang mit den einzelnen Instrumenten welche von NetEye und EriZone zur Verfügung gestellt werden.

20. 01. 2015 NetEye Blog Admin EriZone & OTRS, EriZone & OTRS, EriZone & OTRS, NetEye, NetEye, NetEye, Uncategorized, Uncategorized, Uncategorized

Training Calendar 2015

Accelerate your skills and empower your learning with hands-on education. Our expert trainers guide you through intensive courses that help you get the most out of NetEye and EriZone.

09. 01. 2015 Sandro Santinato Uncategorized

SLA-Reporting mit NetEye Reporting 2.0

Die Überwachung vereinbarter IT-Service Level Agreements (SLAs) und die entsprechende Berichterstattung sind unverzichtbar um den Wert der IT aufzuzeigen. Die Definition, Einhaltung, Messung und Kommunikation solcher Vereinbarungen macht den Mehrwert einer funktionierenden IT-Abteilung ersichtlich. Daher liegt es auf der Hand, dass ein angemessenes Reporting in diesem Bereich besonders wichtig ist. In diesem Zusammenhang haben wir das NetEye-Reporting verbessert.

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09. 01. 2015 Sandro Santinato Uncategorized

Rappresentare SLA con NetEye Reporting 2.0

Il monitoraggio dei Service Level Agreement (SLA) e la rappresentazione del loro rispetto (ad esempio alla direzione dell’azienda) sono essenziali per dimostrare la qualita’ dell’IT. La definizione, la misurazione, l’osservanza e la comunicazione di tali accordi (SLA) rendono comprensibile il valore aggiunto di un reparto IT ben gestito. A tal proposito, la scelta di un opportuno strumento per il reporting è fondamentale, per dotarVi uno strumento adeguato per soddisfare le vostre esigenze che Vi aiuta a misurare i vostri servizi IT abbiamo migliorato il Reporting Tool di NetEye.

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09. 01. 2015 Sandro Santinato NetEye, NetEye, NetEye, Uncategorized, Uncategorized, Uncategorized

Reporting on SLAs with NetEye Reporting 2.0

Monitoring the service level agreements (SLAs) of your IT and reporting on them is indispensable to prove your IT’s business value. Setting, meeting, measuring and communicating your IT SLAs ensures the business understands the importance of the IT department. So choosing the right tool or solution to face this task is essential. So choosing the right tool to report on your SLAs is essential. Therefore, we significantly improved our NetEye Reporting Tool. See what’s new about creating, sharing, cloning, displaying, exporting … SLA reports.

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08. 01. 2015 Patrick Zambelli Uncategorized

Rsyslog open FileHandler control with SyslogView 2.1.8

To keep the number of open TCP connections of the Log Auditing server under control, the SyslogView version 2.1.8 contains a control in the daily archiviation script, to check the number of currently open connections. This issue could be found in particular situations, where SAFED or other Audit agents might send across a routing device … Read More

08. 01. 2015 Patrick Zambelli Uncategorized

Rsyslog open FileHandler control with SyslogView 2.1.8

To keep the number of open TCP connections of the Log Auditing server under control, the SyslogView version 2.1.8 contains a control in the daily archiviation script, to check the number of currently open connections. This issue could be found in particular situations, where SAFED or other Audit agents might send across a routing device … Read More

08. 01. 2015 Patrick Zambelli NetEye, NetEye, NetEye, NetEye Updates, NetEye Updates, NetEye Updates, Syslog, Syslog, Syslog

Rsyslog open FileHandler control with SyslogView 2.1.8

To keep the number of open TCP connections of the Log Auditing server under control, the SyslogView version 2.1.8 contains a control in the daily archiviation script, to check the number of currently open connections. This issue could be found in particular situations, where SAFED or other Audit agents might send across a routing device … Read More

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