Blog Entries

07. 03. 2019 Patrick Zambelli NetEye

Monitoring Maps to Support Your IT Incident Management

Integration of NagVis monitoring maps into the monitoring details view of NetEye 3 with Thruk

Read More
20. 12. 2018 Patrick Zambelli Nagios, Nagios-Plugins, NetEye

Microsoft Failover Cluster Monitoring

In today’s critical IT environments, setting up a cluster represents a common approach to increasing the availability of services and applications.  The concept of clustering is a set of independent computers that work together, where if one node fails another node automatically begins to provide services through a process known as failover. To make sure…

Read More
13. 09. 2018 Patrick Zambelli Business Process, Nagios-Plugins, NetEye

IT Service Status Aggregation for Distributed Monitoring Scenarios

With this article I will talk about a recent customer project on End User Experience within a distributed environment. When we use the word “distributed”, we usually think about sites distributed across multiple cities or continents. This project focused on monitoring the quality that IT users experience between the ground floor and the 2nd floor…

Read More
20. 08. 2018 Patrick Zambelli Microsoft Management, Nagios-Plugins, NetEye

Microsoft WMI Monitoring – Some troubleshooting advice

In my previous blog I introduced the concepts of agentless monitoring via WMI for Microsoft environments:  from the preparation of suitable authentication credentials to providing some simple monitoring examples.  In this blog I would like to add more details about specific checks, and the possibilities for troubleshooting if you have difficulty fetching the desired data….

Read More
19. 03. 2018 Patrick Zambelli Microsoft Management, Nagios, Nagios-Plugins, NetEye

WMI-based Microsoft Server Monitoring

Configuring Microsoft Servers: Authentication and Permissions Settings In this blog I will provide you a how-to for configuring agentless monitoring for Microsoft Servers or Workstations via WMI. What is WMI?  Windows Management Instrumentation (WMI) is Microsoft’s implementation of an industry-standard approach to accessing management information in an enterprise environment.  WMI uses the industry-standard Common Information…

Read More
04. 01. 2018 Patrick Zambelli EriZone & OTRS, Release Notes

EriZone 5.3 Release Notes

Welcome to the latest version of our Service Management solution EriZone version 5.3. Product: EriZone Release Number: 5.3 Release Date: December 31, 2017 Release Type: Minor Previous Release: 5.2 These release notes for EriZone 5.3 describe new features and improvements and provide information on how to upgrade. Enhancements Quick ticket creation by image toolbar Customers…

Read More
04. 01. 2018 Patrick Zambelli NetEye, Release Notes

NetEye 3.12 Release Notes

Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces new Business Priority management, and improvements to asset management, NetEye API, Grafana and GLPI contact integration. Product: NetEye Release Number: 3.12 Release Date: December 31, 2017 Release Type: Minor Previous Release: 3.11 System Requirements: NetEye 3.6 installation or higher These release notes for NetEye 3.12 describe new…

Read More
02. 01. 2018 Patrick Zambelli EriZone & OTRS, NetEye, Release Notes, Release Notes

NetEye 3.12 and EriZone 5.3 have been released!

We are proud to announce the release of new minor versions of our IT System & Service Management solutions NetEye and EriZone. The latest version of our NetEye Unified Monitoring Solution introduces new Business Priority management, and improvements to asset management, NetEye API, Grafana and GLPI contact integration. On the other hand, EriZone 5.3 includes…

Read More
26. 09. 2017 Patrick Zambelli Uncategorized

Monitorare il traffico di rete su Hyper-V non è più un problema

Il monitoraggio del traffico di rete sui dispositivi di rete si basa tradizionalmente sulle query SNMP. Attraverso comandi predefiniti questo protocollo riesce a generare le statistiche per la trasmissione di pacchetti di dati da una o più interfacce di rete. Mentre le query sui dispositivi di rete vengono ancora eseguite tramite SNMP, nell’area dei server Microsoft…

Read More
26. 09. 2017 Patrick Zambelli Uncategorized

Überwachung des Netzwerk-Traffics auf Microsoft Hyper-V Servern via PowerShell

Die Überwachung des Netzwerk-Traffics auf Netzwerkgeräten basiert traditionell auf SNMP-Abfragen. Mittels vorgefertigter Programmbefehle können die Statistiken zur Übertragung von Datenpaketen einer oder mehrerer Netzwerkschnittstellen via SNMP abgefragt werden. Während die Abfragen auf Netzwerkgeräten auch heute noch via SNMP abgefragt werden, so bedarf es bei der Abfrage dieser Informationen im Bereich der Microsoft Hyper-V-Server anderer Ansätze….

Read More
26. 09. 2017 Patrick Zambelli Capacity Management, Capacity Management, Capacity Management, Nagios, Nagios, Nagios, Nagios-Plugins, Nagios-Plugins, Nagios-Plugins, NetEye, NetEye, NetEye

Hyper-V monitoring: Here’s some tips!

Network traffic monitoring is traditionally based on SNMP queries. This protocol generates statistics on the transmission of data across one or more network interfaces. While network device queries still run through SNMP, using Microsoft Hyper-V monitoring requires the adoption of other approaches. One of the reasons is the network connection configuration itself: for example, many…

Read More
01. 09. 2017 Patrick Zambelli Uncategorized

Release Notes: NetEye 3.11 e EriZone 5.2!

Siamo lieti di annunciare il rilascio delle nuove minor release delle nostre soluzioni di IT System & Service Management NetEye e EriZone. Oltre ad importanti miglioramenti, soprattutto in ambito di stabilità e ottimizzazione delle prestazioni, sono state introdotte molteplici funzionalità. Le release notes descrivono le nuove funzionalità e forniscono informazioni per la procedura di aggiornamento,  per maggiori…

Read More
01. 09. 2017 Patrick Zambelli EriZone & OTRS, EriZone & OTRS, EriZone & OTRS, NetEye, NetEye, NetEye, Release Notes, Release Notes

NetEye 3.11 and EriZone 5.2 have been released!

We are proud to announce the release of new minor versions of our IT System & Service Management solutions NetEye and EriZone. These release notes describe the new features and improvements and provide information on how to upgrade. Please find more details on our corporate webpages by clicking on the following links: Go to the official…

Read More
01. 09. 2017 Patrick Zambelli Uncategorized

NetEye 3.11 und EriZone 5.2 veröffentlicht!

Wir freuen uns die Veröffentlichung der neuen Minor Releases unserer IT System & Service Management Lösungen NetEye und EriZone ankündigen zu dürfen. Neben der neuen Funktionen haben wir uns bei der Entwicklung dieser Version besonders auf die Verbesserung der Stabilität und die Erweiterung bestehender Module konzentriert. Die Release Notes beschreiben die neuen Features und Verbesserungen und beinhalten…

Read More
03. 05. 2017 Patrick Zambelli EriZone & OTRS, NetEye, Release Notes, Release Notes

NetEye 3.10 and EriZone 5.1 have been released!

We are proud to announce the release of new minor versions of our IT System & Service Management solutions NetEye and EriZone. Go to the official  Release Notes of NetEye 3.10 (IT System Management solution) Go to the official Release Notes of EriZone 5.1 (IT Service Management solution)

Read More

Archive