A critical part of IT Service Management is the management of access to all kinds of IT-related resources, including not only the access to IT systems, networks and software, but also the provisioning of devices such as phones and laptops, contracts (e.g. phone or data contracts with 3rd party operators) and often also items regarding…
Read MoreMajor Enhancements Access Management Neue Möglichkeit zum automatischen Start eines neuen Prozesses (Process Management) ausgehend von einer Access Management Aktivität: Bsp.: Anstellung eines neuen Vertrieb Mitarbeiters Neuer Laptop (Purchase process <<<) Neuer ERP Account (Sales Manager approval <<<) Neues Telefon Neues iPad Native Möglichkeit für EriZone für Single Sign-On Kerberos auf Active Directory. Neues Ticket2Process…
Read MoreMajor Enhancement Process Management Possibilità di innescare un nuovo processo (Process Management) automaticamente dalle singole attività dall’Access Management: Es. Richiesta di assunzione nuovo commerciale Nuovo Laptop (Processo di acquisto <<<) Nuove credenziali per sistema gestionale (Processo di approvazione del direttore vendite <<<) Nuovo smartphone Nuovo iPad Predisposizione all’autenticazione Kerberos per il single sign-on su Active…
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