Blog Entries

23. 12. 2019 Michele Santuari Unified Monitoring

Research & Development – Sprint (Part 4)

In a series of blog posts (1, 2, 3), I described how the R&D Team development process has changed to meet new requirements, to improve delivery time and quality, and to increase adaptation. As mentioned, the R&D Team development activities are planned and prioritized for each NetEye release. The main problem of such an approach…

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08. 07. 2019 Charles Callaway Unified Monitoring

“How To” Improve the User Guide

Every software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes.  Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…

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27. 12. 2018 Charles Callaway NetEye, Unified Monitoring

Research & Development – A New User Guide Process (Part 4)

Software grows.  So do software teams.  To avoid getting slow and rusty over time, teams need to constantly assess their progress, improve where they can, and make necessary changes when warranted. The NetEye R&D team is no exception. Back when NetEye was smaller, we wrote documentation when time allowed, typically after new features had already…

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27. 12. 2018 Michele Santuari NetEye, Unified Monitoring

Research & Development – Planning Poker (Part 3)

I described in a prior blog post the so-called Backlog which is used not only by the Research & Development team but also by the other teams in the System Integration unit. The Backlog Refinement meeting is focused on the prioritization and re-ordering of tasks, and this activity cannot be achieved without properly estimating effort. In this…

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05. 12. 2018 Michele Santuari NetEye, Unified Monitoring

Research & Development – Backlog (Part 2)

We described in a prior blog post how the Research & Development team has adopted a full Agile approach.  Although the basic principles remain unchanged and all team members have embraced a mindset of self-organization and team collaboration, in recent years new challenges have arisen that require continuous improvements in our methodologies. In particular, in this blog post we…

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30. 01. 2018 Nicola Degara APM, NetEye

IT Strategy (R)evolution: The Changing Role of IT in the Future of Business

End User Experience Monitoring allows for a “sensorial” analysis of the ways users consume IT services delivered within an organization and, increasingly often, from outside it as well. Everyone knows that IT services only generate value if they are available when needed and if they can achieve the target for which they were designed. Today…

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23. 11. 2016 Benjamin Gröber NetEye, Unified Monitoring

Research & Development – Insights (Part 1)

The Research and Development team (short R&D) is the largest team in the Würth Phoenix System Integration business unit. Our responsibility is to develop, maintain and deliver high quality software to our customers. We also provide second level support in cooperation with our Service & Support team. In past, the SI department was one of…

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