Blog Entries

11. 06. 2024 Davide Sbetti Development, Events, NetEye

An XPerience: Discussing the Role of AI in the Agile World

Between the 4th and 7th of June this year, Bolzano had the opportunity to host XP 2024, the 25th edition of the premier international conference on Agile software development. The scenario was NOI Techpark and, as Würth Phoenix, we were there and had the chance to participate in the conference with two talks about SecDevOps…

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10. 02. 2023 Elena Valgoi DevOps, Events, NetEye, Service Management

Atlassian new products’ announcements! Wuerth Phoenix goes to Unleash Berlin!

Unleash is an event powered by Atlassian, which aims to bring together partners, customers and Jira enthusiasts in one single location. The event took place on February 9th in Berlin… and I was there! Berlin’s event, Unleash, was mainly dedicated to empowering agile & DevOps teams, therefore mainly focusing on Jira. The day started with…

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11. 01. 2023 Elena Valgoi Service Management

Agile Adoption Is Hard… So What’s the Secret Sauce?

Gartner said it in 2020, but how is it going? Lets’ take a look at some statistics…  The pandemic has forced companies to adopt an Agile approach, especially in order to improve communication among distributed teams. Teams in the software industry have seen an increase in Agile practices from 37% to 86%2.  Therefore, most companies…

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20. 08. 2021 Valentina Da Rold Development

Research & Development – The Reorganization

As described in my previous post (Research & Development – The Spotify Model) we recently discussed the Spotify Model and various changes and improvements we could apply to our internal team organization. During our retrospectives two recurring problems popped out: long and exhausting sprint planning sessions difficulties in creating balanced sprints based on team members…

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11. 06. 2021 Valentina Da Rold Development

Research & Development – The Spotify Model

As described in our prior posts (Insights, Backlog, Planning Poker, and Spike), the Research & Development team adopted a full Agile approach about 5 years ago. We try to continuously improve our process, and that’s why we recently attended a new Agile course. It’s a long journey from basic Agile principles to the most innovative…

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23. 12. 2019 Michele Santuari Unified Monitoring

Research & Development – Sprint (Part 4)

In a series of blog posts (1, 2, 3), I described how the R&D Team development process has changed to meet new requirements, to improve delivery time and quality, and to increase adaptation. As mentioned, the R&D Team development activities are planned and prioritized for each NetEye release. The main problem of such an approach…

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08. 07. 2019 Charles Callaway Documentation, Unified Monitoring

“How To” Improve the User Guide

Every software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes.  Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…

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27. 12. 2018 Charles Callaway NetEye, Unified Monitoring

Research & Development – A New User Guide Process (Part 4)

Software grows.  So do software teams.  To avoid getting slow and rusty over time, teams need to constantly assess their progress, improve where they can, and make necessary changes when warranted. The NetEye R&D team is no exception. Back when NetEye was smaller, we wrote documentation when time allowed, typically after new features had already…

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27. 12. 2018 Michele Santuari NetEye, Unified Monitoring

Research & Development – Planning Poker (Part 3)

I described in a prior blog post the so-called Backlog which is used not only by the Research & Development team but also by the other teams in the System Integration unit. The Backlog Refinement meeting is focused on the prioritization and re-ordering of tasks, and this activity cannot be achieved without properly estimating effort. In this…

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05. 12. 2018 Michele Santuari NetEye, Unified Monitoring

Research & Development – Backlog (Part 2)

We described in a prior blog post how the Research & Development team has adopted a full Agile approach.  Although the basic principles remain unchanged and all team members have embraced a mindset of self-organization and team collaboration, in recent years new challenges have arisen that require continuous improvements in our methodologies. In particular, in this blog post we…

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30. 01. 2018 Nicola Degara APM, NetEye

IT Strategy (R)evolution: The Changing Role of IT in the Future of Business

End User Experience Monitoring allows for a “sensorial” analysis of the ways users consume IT services delivered within an organization and, increasingly often, from outside it as well. Everyone knows that IT services only generate value if they are available when needed and if they can achieve the target for which they were designed. Today…

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23. 11. 2016 Benjamin Gröber NetEye, Unified Monitoring

Research & Development – Insights (Part 1)

The Research and Development team (short R&D) is the largest team in the Würth Phoenix System Integration business unit. Our responsibility is to develop, maintain and deliver high quality software to our customers. We also provide second level support in cooperation with our Service & Support team. In past, the SI department was one of…

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