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28. 11. 2012 Oreste Attanasio Service Management

OTRS 3.2 beta

The OTRS AG group released a new beta version of OTRS 3.2. We will try out and review the new beta version very soon; for now, we will briefly introduce the main functionalities  offered by this new major update, whose final release is planned for the end of January.Customer Information Center In order to improve the…

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