In many cases, agents who are working on a certain ticket need to discuss about the actual issue with other colleagues. EriZone 3.6 that will be shortly released allows adding private notes to a ticket. Since, such notes are for internal use only and of no interest for the customer, they are visible just to…
Read More– Fixed issue in smssend.sh which should not send anything with empty TEXT
Read MoreIn the earliear package smsend had problems sending sms’s with special chars as accented ones and diaresis. This bug has been fixed with this version of smstools.
Read MoreA small bugfix in the logrotation file has been added, which could hit customers with a NetEye Cluster controlling the modem.
Read MoreChi usa Nagios sa che uno delle funzionalità essenziali é la notificazione su problemi critici. Normalmente si usa l’email o SMS come sistema di notificazione, specialmente in ambiente dove un GSM Modem é presente come nel caso di NetEye in qui il GSM Modem é attaccato direttamente all’Appliance. Aver collegato il GSM Modem direttamente all’Appliance…
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