Blog Entries

27. 11. 2017 Luca Franzoi Service Management

EriZone – Security Advisory

A vulnerability has been detected on the agent interface of the EriZone – OTRS system. The following is valid for all OTRS 3.3.x, Erizone 3.x and EriZone 5.x systems. This vulnerability takes advantage of a Code injection in Kernel/System/Spelling.pm and is classified with a severity of 8.6 (high). To guarantee the security of your system,…

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21. 09. 2017 Luca Franzoi Service Management

Erizone – Avviso di sicurezza

È stata scoperta una vulnerabilità nell’interfaccia agente dei sistemi EriZone – OTRS che coinvolge tutti i sistemi OTRS 3.3.*, Erizone 3.x ed Erizone 5.x. Tale vulnerabilità sfrutta una falla nel sistema di statistiche lato agente e gli è stata assegnata una criticità di livello alto. Al fine di garantire la sicurezza del sistema è consigliabile…

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21. 09. 2017 Luca Franzoi Service Management

EriZone – Security Advisory

A vulnerability has been detected on the agent interface of the EriZone – OTRS system. The following is valid for all OTRS 3.3.x, Erizone 3.x and EriZone 5.x systems. This vulnerability takes advantage of a hole in agent statistics module and has been classified with a “high” risk. To guarantee the security of your system,…

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21. 09. 2017 Luca Franzoi Service Management

EriZone – Security Advisory

A vulnerability has been detected on the agent interface of the EriZone – OTRS system. The following is valid for all OTRS 3.3.x, Erizone 3.x and EriZone 5.x systems. This vulnerability takes advantage of a hole in agent statistics module and has been classified with a “high” risk. To guarantee the security of your system,…

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31. 05. 2017 Luca Franzoi Service Management

EriZone – Avviso di sicurezza

È stata scoperta una vulnerabilità nell’interfaccia agente dei sistemi EriZone – OTRS che coinvolge tutti i sistemi OTRS, Erizone 3.x e Erizone 5.x. A tale vulnerabilità è stata assegnata una criticità di livello alto. Al fine di garantire la sicurezza del sistema è consigliabile de-registrare il modulo Installer.pm. Per farlo sarà sufficiente editare il file…

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31. 05. 2017 Luca Franzoi Service Management

EriZone – Security Advise

It was detected a vulnerability on the agent interface of the EriZone – OTRS system. The following is valid for all OTRS, Erizone 3.x and EriZone 5.x systems The severity of this vulnerability has been categorized with “high”. To guarantee the security of your system, we recommend to disable the Installer.pm module. Modify the file /opt/erizone/otrs/Kernel/Config.pm…

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31. 05. 2017 Luca Franzoi Service Management

EriZone – Sicherheitshinweis

Auf dem Agent-Interface der EriZone – OTRS Systeme wurde eine Sicherheitslücke entdeckt. Nachfolgendes gilt für alle OTRS Systeme, sowie EriZone 3.x und EriZone 5.x Der Vulnerabilität wurde Wichtigkeit “hoch” zugewiesen. Um die Sicherheit Ihres Systems zu garantieren, empfehlen wir Ihnen das Installer.pm Modul zu deaktivieren. Ändern Sie dafür das File /opt/erizone/otrs/Kernel/Config.pm und fügen Sie folgende…

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