Blog Entries

24. 12. 2023 Damiano Chini Development, DevOps, NetEye

How We Want to Avoid Breaking the NetEye User Guide (Again)

A few months ago while navigating through our NetEye User Guide we noticed that it had a small bug that caused some words in the right-side menu to be slightly truncated in the particular case where that menu contained some monospace characters. Well, since this was quite annoying, we fixed it on the fly with…

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01. 12. 2019 Charles Callaway Documentation, NetEye

Squaring the User Guide Circle

The official Icinga 2 user guide is quite extensive, but it’s not always complete.  That’s normal in today’s world of fast changing software where the focus is on delivering new capabilities quickly.  Even here at NetEye most of the documentation we produce for our user guide is written when we add new modules and features,…

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08. 07. 2019 Charles Callaway Documentation, Unified Monitoring

“How To” Improve the User Guide

Every software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes.  Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…

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27. 12. 2018 Charles Callaway NetEye, Unified Monitoring

Research & Development – A New User Guide Process (Part 4)

Software grows.  So do software teams.  To avoid getting slow and rusty over time, teams need to constantly assess their progress, improve where they can, and make necessary changes when warranted. The NetEye R&D team is no exception. Back when NetEye was smaller, we wrote documentation when time allowed, typically after new features had already…

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02. 10. 2018 Charles Callaway Documentation, NetEye, Unified Monitoring

Creating Action Shortcuts in your NetEye 4 Custom User Guide

In my last user guide blog I showed you how to create your own menu item, create a space on the file system, write a sample page, and store an image for that page, all in a way that will survive future updates.  This time I want to show you how to use your custom…

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29. 08. 2018 Charles Callaway Documentation, NetEye, Unified Monitoring

Custom User Guide Content in NetEye 4

In my last post, I showed you how to set up your own customized documentation in NetEye 3 so that it won’t be overwritten when you upgrade.  Doing the same thing in NetEye 4 is also possible even though there isn’t a dedicated link for external documentation like in NetEye 3’s DokuWiki, and there isn’t…

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