EriZone to EriZone communication via web services
The Generic Interface (GI) is an OTRS framework that allows EriZone5 to communicate with other systems via web service. The communication can be bidirectional: EriZone5 can act both as a service provider and/or as a service requestor. You can use the GI to define a “Webservice” and to configure its behavior as a requestor and/or…
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