Blog Entries

09. 10. 2015 Martin Fischer EriZone & OTRS

Is a CMDB a Deciding Factor For Service-Oriented Companies?

To keep it short, I could simply answer this question with “Yes”. Regularly, one of the central requirements of service management projects is the introduction/integration of a CMDB. From my experiences gained from customer projects, I can just confirm this. What does this mean in terms of practical application? In this first article, I would… Read More

07. 10. 2015 TobiasGoller NetEye

Monitoring Branch Offices Without Direct VPN Connection

IT service providers with several customers want to monitor the performance of their customer’s IT infrastructure, as also companies with several branch offices want to. The former are facing a particular challenge, namely the monitoring of components, which are not directly, or via VPN, connected. The monitoring of remote locations (locations without direct connection (VPN,… Read More

06. 10. 2015 Sandro Santinato NetEye

Netflow Analysis With Improved Nfdump Version

With the idea to get out more from the netflow data fetched by Nfdump and with special needs of our customers, we added some new and useful functionalities to make Nfdump even more interesting and useful for your network traffic analysis. First of all, Nfdump is a collection of tools to collect and process netflow… Read More

06. 10. 2015 Arianna Cunaccia EriZone & OTRS, NetEye

High Participation at the NetEye & EriZone User Group

Some impressions of the 2015 edition The annual event dedicated to NetEye and EriZone users was held last Thursday in Cavaion Veronese, near the Garda Lake. The exchange of experiences among users and the collection of new proposals for future improvements were the main objectives of the day.