Blog Entries

29. 06. 2017 Gabriele Cecco Uncategorized

Ticket Template

„Gibt es eine Möglichkeit das Öffnen neuer Tickets seitens der Service Desk Mitarbeiter zu beschleunigen?“ Ist eine Frage, die bei fast jedem neuen EriZone Projekt auftritt. Besonders in Situationen in denen die Reaktionszeit ausschlaggebend ist, könnte ein Shortcut zur schnellen Auswahl von Service, Kategorie und eventuellen weiteren Feldern extrem hilfreich sein. Durch eine kleine Zusatzkonfiguration,… Read More

29. 06. 2017 Gabriele Cecco Uncategorized

Quick Ticket Template

Una domanda che spesso mi viene posta durante l’analisi di un nuovo progetto EriZone è: esiste un modo per velocizzare l’apertura dei ticket da parte del Service Desk? In situazioni dove spesso la velocità di reazione è fondamentale, una funzionalità che permetta con uno shortcut la selezione di servizi e categorie ed eventualmente altri campi… Read More

29. 06. 2017 Gabriele Cecco EriZone & OTRS, EriZone & OTRS, EriZone & OTRS

Quick Ticket Template

“Is there any way to speed up opening new tickets?” This is a typical question new EriZone customers ask during project implementation. The reason is quite obvious: If you have a large Service Desk team that is opening several hundred tickets each day, every second counts. Especially in situations where the resolution time is critical,… Read More

28. 06. 2017 Valentina Da Rold Uncategorized

Erstellen eines neuen Themes für Icinga Web 2

Icinga Web 2 ist ein leistungsstarkes PHP-Framework für Webapplikationen, das sich vor Allem durch sein übersichtliches, minimalistisches Design auszeichnet. Es ist schnell, responsive, benutzerfreundlich und einfach erweiterbar. Folgt man der auf dem offiziellen Repository beschriebenen Konfigurations-Prozedur ist auch die Installation ein Leichtes. (siehe Verlinkung am Ende des Artikels) Neben der Systemkonfiguration, haben die Benutzer auch… Read More

28. 06. 2017 Valentina Da Rold NetEye, NetEye, NetEye

Icinga Web 2 Theming

Icinga Web 2 is a powerful PHP framework for web applications in a clean, minimal design. It’s fast, responsive, accessible and easily extensible with modules. It can be installed quickly and easily from packages found in the official package repositories (see the resource links at the bottom of this blog post). Besides the global configuration… Read More

28. 06. 2017 Valentina Da Rold Uncategorized

Creare un tema per Icinga Web 2

Icinga Web 2 é un potente framework PHP per applicazioni web, caratterizzato da un design minimale. É veloce, responsive, user-friendly e facilmente estensibile attraverso l’installazione di moduli. Puó essere facilmente installato seguendo la veloce procedura di configurazione che si trova sul repository ufficiale (vedi riferimento alla fine del blog). In aggiunta alle configurazioni di sitema,… Read More

26. 06. 2017 TobiasGoller Uncategorized

Nutanix Monitoring mit NetEye

Als Monitoring-Consultant stehe ich immer wieder vor der Aufgabe die Überwachung eines Nutanix Systems in NetEye zu integrieren. Nutanix ist ein Integrated Systems Vendor der hyperconvergente Storage-Systeme produziert, das entsprechende Produkt nennt sich „Nutanix Virtual Computing Platform“. An sich ist es ganz einfach die Nutanix Systeme zu überwachen. Mit NetEye können Sie in diesem Bereich… Read More

26. 06. 2017 TobiasGoller Nagios-Plugins, Nagios-Plugins, Nagios-Plugins, NetEye, NetEye, NetEye

Nutanix Monitoring with NetEye

Doing my work as monitoring consultant, I often have to monitor Nutanix systems on customer site. Nutanix is a integrated systems vendor that produces a hyper-converged storage system called “Virtual Computing Platform”. It is quiet easy to monitor the Nutanix system and with NetEye you will be able to get the best results and visualization possibilities…. Read More

26. 06. 2017 TobiasGoller Uncategorized

Nutanix Monitoring con NetEye

Grazie al mio lavoro di consulente mi capita spesso di monitorare il Sistema Nutanix sui siti dei clienti. Nutanix è uno integrated systems vendor che produce un sistema di storage hyper-converged chiamato “Virtual Computing Platform”. Monitorare questo sistema è piuttosto semplice e l’uso di NetEye permette di ottenere e visualizzare i migliori risultati. Si può monitorare il sistema Nutanix… Read More

21. 06. 2017 Thomas Forrer Uncategorized

Multiple Bugfix Releases for multiple versions of NetEye (3.8, 3.9, 3.10)

ChangeLog neteye-api: * Tue Jun 20 2017 Benjamin Groeber – 1.8.4-1 – Fixed possible segmentation fault during SOAP request in multi backend environments ChangeLog neteye-syslogview: * Fri Jun 16 2017 Davide Bizzarri – 3.4.13-1 – Fixed update of Logstash config when new groups created (NSV-74) * Wed May 31 2017 Sandro Santinato – 3.4.12-1 –… Read More

21. 06. 2017 Thomas Forrer NetEye, NetEye, NetEye, NetEye Updates, NetEye Updates, NetEye Updates

Multiple Bugfix Releases for multiple versions of NetEye (3.8, 3.9, 3.10)

ChangeLog neteye-api: * Tue Jun 20 2017 Benjamin Groeber – 1.8.4-1 – Fixed possible segmentation fault during SOAP request in multi backend environments ChangeLog neteye-syslogview: * Fri Jun 16 2017 Davide Bizzarri – 3.4.13-1 – Fixed update of Logstash config when new groups created (NSV-74) * Wed May 31 2017 Sandro Santinato – 3.4.12-1 –… Read More

21. 06. 2017 Thomas Forrer Uncategorized

Multiple Bugfix Releases for multiple versions of NetEye (3.8, 3.9, 3.10)

ChangeLog neteye-api: * Tue Jun 20 2017 Benjamin Groeber – 1.8.4-1 – Fixed possible segmentation fault during SOAP request in multi backend environments ChangeLog neteye-syslogview: * Fri Jun 16 2017 Davide Bizzarri – 3.4.13-1 – Fixed update of Logstash config when new groups created (NSV-74) * Wed May 31 2017 Sandro Santinato – 3.4.12-1 –… Read More

20. 06. 2017 Thomas Forrer Uncategorized

CentOS updated to version 6.9 for all NetEye Versions

After a long test phase today we released a new version of our NetEye base OS packages, which is CentOS 6.9. It provides various bug fixes and improvements. For a change log see CentOS 6.9 Release Notes. There are no problems for customers continuing using CentOS 6.8.

20. 06. 2017 Thomas Forrer Uncategorized

CentOS updated to version 6.9 for all NetEye Versions

After a long test phase today we released a new version of our NetEye base OS packages, which is CentOS 6.9. It provides various bug fixes and improvements. For a change log see CentOS 6.9 Release Notes. There are no problems for customers continuing using CentOS 6.8.

20. 06. 2017 Thomas Forrer Linux, NetEye, NetEye, NetEye, NetEye Updates, NetEye Updates, NetEye Updates

CentOS updated to version 6.9 for all NetEye Versions

After a long test phase today we released a new version of our NetEye base OS packages, which is CentOS 6.9. It provides various bug fixes and improvements. For a change log see CentOS 6.9 Release Notes. There are no problems for customers continuing using CentOS 6.8.

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