Blog Entries

29. 06. 2017 Gabriele Cecco EriZone & OTRS

Quick Ticket Template

“Is there any way to speed up opening new tickets?” This is a typical question new EriZone customers ask during project implementation. The reason is quite obvious: If you have a large Service Desk team that is opening several hundred tickets each day, every second counts. Especially in situations where the resolution time is critical,… Read More

28. 06. 2017 Valentina Da Rold NetEye

Icinga Web 2 Theming

Icinga Web 2 is a powerful PHP framework for web applications in a clean, minimal design. It’s fast, responsive, accessible and easily extensible with modules. It can be installed quickly and easily from packages found in the official package repositories (see the resource links at the bottom of this blog post). Besides the global configuration… Read More

26. 06. 2017 TobiasGoller Nagios-Plugins, NetEye

Nutanix Monitoring with NetEye

Doing my work as monitoring consultant, I often have to monitor Nutanix systems on customer site. Nutanix is a integrated systems vendor that produces a hyper-converged storage system called “Virtual Computing Platform”. It is quiet easy to monitor the Nutanix system and with NetEye you will be able to get the best results and visualization possibilities…. Read More

21. 06. 2017 Thomas Forrer NetEye, NetEye Updates, Uncategorized

Multiple Bugfix Releases for multiple versions of NetEye (3.8, 3.9, 3.10)

ChangeLog neteye-api: * Tue Jun 20 2017 Benjamin Groeber – 1.8.4-1 – Fixed possible segmentation fault during SOAP request in multi backend environments ChangeLog neteye-syslogview: * Fri Jun 16 2017 Davide Bizzarri – 3.4.13-1 – Fixed update of Logstash config when new groups created (NSV-74) * Wed May 31 2017 Sandro Santinato – 3.4.12-1 –… Read More

20. 06. 2017 Thomas Forrer Uncategorized

CentOS updated to version 6.9 for all NetEye Versions

After a long test phase today we released a new version of our NetEye base OS packages, which is CentOS 6.9. It provides various bug fixes and improvements. For a change log see CentOS 6.9 Release Notes. There are no problems for customers continuing using CentOS 6.8.

20. 06. 2017 Susanne Greiner NetEye, Network Traffic Monitoring, Real User Experience Monitoring

Next Level Performance Monitoring – Part I

Network traffic keeps becoming more and more heterogeneous. In many cases, it is not enough to monitor a system as we have done in the past. Here I will present the key ingredients according to Würth Phoenix for successful state of the art performance monitoring and proactive analysis of those applications that are critical for… Read More

12. 06. 2017 Davide Bizzarri Development, NetEye

How to extend or modify the APIs

Introduction The NetEye APIs offer a simple way to automate and script common processes on NetEye. They expose more than 150 objects written in Perl, which can be easily used and extended. The NetEye APIs allow you to perform several actions: add/modify/remove a host, service or business process from Nagios, as well as compute the availability of… Read More

06. 06. 2017 Giuseppe Di Garbo Log Auditing, NetEye, Syslog

How to send logs from servers in the cloud to NetEye?

Keeping an offline copy of your logs does not only provide better visibility from the system management point of view, but also turns out to be extremely precious in case of a security incident during which your local copies have been affected. As many of you might know, the Log Management module of NetEye offers… Read More