Blog Entries

31. 12. 2025 Alessandro Taufer Development, DevOps

What tests can tell you about your codebase

Tests are often treated as a safety net: something that catches bugs before they reach users. While that’s true, it’s only part of the story. A test suite is also a mirror. If you look closely, it tells you a lot about the structure, health, and long-term maintainability of your codebase. If you know how…

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30. 12. 2025 Fabrizio Dovesi Atlassian, Service Management

Atlassian Rovo Today: Architecture, Technologies, and Enterprise Trust

The current architecture and underlying technologies behind the Atlassian Rovo engine, in light of recent developments The last few months showing the path forward If you have been following the evolution of AI in recent years, you know changes come fast and often, and even a single year can be too long an interval to…

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30. 12. 2025 Gabriele Cecco Atlassian, Service Management

Jira Service Management: The Great Architect’s Dilemma, Single Project vs Multiple Projects

When setting up Jira Service Management (JSM), one of the most fundamental questions administrators face is, “Should we consolidate everything into one giant project, or split our teams into separate projects?”, this choice impacts agent productivity, reporting clarity, portal experience, permission management, SLA differentiation, and workflow control. There is no perfect universal configuration, the right…

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30. 12. 2025 Damiano Chini Automation, Development, Log Management, Log-SIEM, NetEye

Optimizing Rolling Restarts in Elasticsearch Clusters

Introduction For on-premise Elasticsearch installations, performing a rolling restart across a cluster can be a time-consuming task, especially when dealing with large clusters. Rolling restarts are typically required when changing node configurations or upgrading the cluster to a new version. Elastic provides an official procedure to ensure service continuity during this process. However, after analyzing…

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29. 12. 2025 Luigi Miazzo Development, DevOps, Kubernetes

Planning, Building, and Testing a Kubernetes Operator

Kubernetes Operators are one of those ideas that feel magical when they work: you declare intent in YAML, and software continuously makes the cluster match it—handling upgrades, failures, drift, and lifecycle cleanup: like a purpose-built SRE on autopilot. Although in theory it looks like a sci-fi fiction, in pratice Operators are just code written by…

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29. 12. 2025 Mirko Morandini Asset Management, GLPI

Stockroom Survival Guide: Manage Consumables in GLPI

Every IT department has it: the mythical stockroom with all that small parts, cables, plugs, adapters… and mice everywhere (with a long cable 😉). Once perfectly organized, it’s now where “things we might need someday” go to disappear — and no one remembers the rules for handing something out to the employees, or what to…

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28. 12. 2025 Paolo Seghetti Automation, Business Service Monitoring, Icinga Web 2, NetEye, Service Management

Automating Notifications in NetEye

Today we continue our journey into monitoring automation in NetEye. In my previous post we discussed the possibility of automating Business Processes. As you may remember, for those of us working on NetEye Cloud monitoring dozens of clients, it’s important to be able to standardize and automate the creation of BPs to have a consistent…

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26. 12. 2025 Davide Sbetti AI, NetEye

The Model Context Protocol (MCP): Hands-on with NetEye!

Hi! Today I’d like to discuss a bit a quite hot topic in this world newly full of LLMs, namely MCP Servers! We’ll first see what MCP is and why it was created, moving then to a short hands-on with NetEye and in particular, the Elastic Stack feature module. Wait, what? MCP? What are we…

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24. 12. 2025 Damiano Chini APM, Log-SIEM, Machine Learning, NetEye, Real User Experience

Root Cause Analysis with Elastic ML and Alyvix

When performance degradation occurs within a complex system, understanding the root cause can be extremely challenging. If the issue happens sporadically, this difficulty increases even more. This is because modern systems involve numerous components that interact in complex ways. For example, if your application’s Web UI becomes slow, the underlying cause could be anywhere in…

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23. 12. 2025 Cecilia Marchi Bug Fixes, NetEye

Bug Fixes for NetEye 4.45

Fix upgrade 4.45 migration error We solved an issue that affected the upgrade to NetEye 4.45. The issue occurred during the migration of the monitoring role permissions to Icinga DB, due to the order in which packages were updated. List of updated packages To solve the issues mentioned above, the following packages have been updated…

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23. 12. 2025 Alessandra Castiglioni Atlassian

Say Goodbye to Blank Jira Fields: Pre-fill Your Way to Efficiency!

Are you and your team tired of staring at empty fields every time you create a new Jira work item? Do you wish you had a more structured and faster way to collect essential information right from the start? What if you could guide users with predefined text, including tables, ensuring that crucial details are…

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23. 12. 2025 Gianluca Piccolo Bug Fixes, NetEye

Bug Fixes for NetEye 4.45

Fix NetEye web UI exception We solved an issue that affected the NetEye web UI, when the SLM feature module is not installed, causing an exception to be thrown. List of updated packages To solve the issues mentioned above, the following packages have been updated for NetEye 4.45:

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22. 12. 2025 Mirko Ioris Blue Team, SEC4U

Meet The CDC! Our Innovative Concept For A Modern SOC

Introduction If you work in the Cyber Security field, you probably know how a traditional Security Operations Center (SOC) operates. It’s often characterized by a demanding workload, extended night shifts, and high personnel turnover. These factors can lead to alert fatigue among analysts and lower morale. The stressful nature of such environments can also result…

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21. 12. 2025 Luca Zeni Events

Infection Chain – Feedback and Improvement

This is the second part of my series about a challenge I developed for the WPCTF. In the first article (Infection Chain – Behind the Scenes), I talked about my experience participating in the WPCTF from a different perspective: not as a player, but as a challenge creator. I introduced the idea behind my challenge…

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20. 12. 2025 Luca Zeni Blue Team, CTF Writeups

Infection Chain – Behind the Scenes

The year is almost over and there’s one thing that always marks this period: the end of one of our biggest and most hyped events. You probably already know what I’m talking about… but just in case you don’t (or even worse, have no idea what the most awaited event of the year is) let…

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