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27. 11. 2017 Luca Franzoi EriZone & OTRS, EriZone Security Advisories

EriZone – Security Advisory

A vulnerability has been detected on the agent interface of the EriZone – OTRS system. The following is valid for all OTRS 3.3.x, Erizone 3.x and EriZone 5.x systems. This vulnerability takes advantage of a Code injection in Kernel/System/Spelling.pm and is classified with a severity of 8.6 (high). To guarantee the security of your system,… Read More

21. 09. 2017 Luca Franzoi EriZone & OTRS, EriZone Security Advisories

EriZone – Security Advisory

A vulnerability has been detected on the agent interface of the EriZone – OTRS system. The following is valid for all OTRS 3.3.x, Erizone 3.x and EriZone 5.x systems. This vulnerability takes advantage of a hole in agent statistics module and has been classified with a “high” risk. To guarantee the security of your system,… Read More

31. 05. 2017 Luca Franzoi EriZone & OTRS

EriZone – Security Advise

It was detected a vulnerability on the agent interface of the EriZone – OTRS system. The following is valid for all OTRS, Erizone 3.x and EriZone 5.x systems The severity of this vulnerability has been categorized with “high”. To guarantee the security of your system, we recommend to disable the Installer.pm module. Modify the file /opt/erizone/otrs/Kernel/Config.pm… Read More

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