Blog Entries

27. 09. 2018 Giuseppe Di Garbo NetEye

Tactical Monitoring Overview: A Fresh Look!

With this blog I want to show you how to use Grafana 5 and Telegraf to give NetEye 3’s Tactical Monitoring Overview a great new look. The current Tactical Monitoring Overview is based on the Thruk frontend, and provides a lot of information about the current monitoring status. This includes the status of hosts, services,… Read More

30. 06. 2018 Giuseppe Di Garbo NetEye

Network Discovery and Asset Inventory: A Useful Comparison

Most of our customers know and use NeDi for network discovery and inventory, and GLPI for asset management. These NetEye modules have two important results, if they are implemented and used in the best way: Having an active discovery tool to identify each device connected to the company network: from the main network devices to… Read More

15. 03. 2018 Giuseppe Di Garbo EriZone & OTRS

EriZone for the Optimization of IT and HR Communication

How important is the communication between IT and HR departments? One of the most complex situations I have to face during consultancy with our customers is the communication between the IT and the HR department. HR personnel have to manage information on new hires, resignations, reassignment and internal travel on a daily basis. Each of… Read More

21. 12. 2017 Giuseppe Di Garbo EriZone & OTRS, NetEye

The Role of IT Asset Management in GDPR Compliance (Part II)

In my previous article I introduced what GDPR (General Data Protections Regulations) is, what measures it introduces, and how IT asset management (ITAM) can support it. In this second post we’ll see which IT asset management modules are available in NetEye, our IT System Management solution. Introduction Within ITSM (IT Service Management), ITIL defines the… Read More

28. 11. 2017 Giuseppe Di Garbo Log Auditing, NetEye

The Role of IT Asset Management in GDPR Compliance – Part I

In this post, and in the one that will follow in the next weeks, I would like to analyze the role of IT Asset Management in adapting to the new General Data Protection Regulations (GDPR). In this first article I will briefly introduce what the GDPR is, what measures it introduces, and how the IT… Read More

09. 08. 2017 Giuseppe Di Garbo Asset Management, NetEye

Life Cycle Asset Management with GLPI and OCS Inventory

If you are using our Asset Management module integrated into NetEye, you probably already know about the potential of OCS Inventory and GLPI. However, often users are not aware of all the functionalities available in Life Cycle Asset Management. So let’s highlight some of the most important features to manage the entire life cycle of… Read More

06. 06. 2017 Giuseppe Di Garbo Log Auditing, NetEye, Syslog

How to send logs from servers in the cloud to NetEye?

Keeping an offline copy of your logs does not only provide better visibility from the system management point of view, but also turns out to be extremely precious in case of a security incident during which your local copies have been affected. As many of you might know, the Log Management module of NetEye offers… Read More

13. 07. 2016 Giuseppe Di Garbo Asset Management, NetEye

Asset Management in NetEye: Management of smartphones, tablets and SIM cards

[box] IT Asset Management (ITAM) entails collecting inventory, financial and contractual data to manage the IT asset throughout its life cycle. ITAM depends on robust processes, with tools to automate manual processes. Capturing and integrating autodiscovery/inventory, financial and contractual data in a central repository for all IT assets enables the functions to effectively manage vendors… Read More

Archive