Blog Entries

30. 09. 2019 Giuseppe Di Garbo NetEye

Downtime with NetEye 4 Using Icinga 2 API

Scheduling downtime is extremely useful, if not essential, for the correct management of a monitoring system. What exactly is downtime and what is the reason for having it? “Downtime can be scheduled for planned server maintenance or any other targeted service outage you are aware of in advance. Downtime suppresses notifications and can trigger other…

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27. 06. 2019 Giuseppe Di Garbo Automated Processes, NetEye

Network Performance Monitoring Automation with NetEye 4

Automating the monitoring process in Enterprise environments is a challenge that led Icinga to create features such as their REST API and the Icinga Director module. In both new NetEye4 projects and those being migrated from NetEye3 to NetEye4, this challenge is one of the aspects that I highlight the most and is certainly one…

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27. 03. 2019 Giuseppe Di Garbo NetEye, NetEye ITOA

NetEye 4 Performance and Tactical Monitoring Overview

In one of my previous posts I described how to create a customized NetEye 3 Tactical Monitoring Overview dashboard with Grafana and Telegraf. Here I’d like to show you how you can create a similar dashboard (much faster) for NetEye 4. The NetEye 4 Tactical Overview quickly provides basic information on the status of hosts, services…

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21. 12. 2018 Giuseppe Di Garbo NetEye, NetEye ITOA

How to Back Up All of Your Grafana Dashboards

Grafana has become one of the most used modules of NetEye.  As many of you know, it’s very easy to export and import individual Grafana dashboards using the existing export functionality via JSON. [1] Unfortunately, there is no quick and easy way to export all dashboards and data sources at once and then implement a…

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27. 09. 2018 Giuseppe Di Garbo NetEye

Tactical Monitoring Overview: A Fresh Look!

With this blog I want to show you how to use Grafana 5 and Telegraf to give NetEye 3’s Tactical Monitoring Overview a great new look. The current Tactical Monitoring Overview is based on the Thruk frontend, and provides a lot of information about the current monitoring status. This includes the status of hosts, services,…

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30. 06. 2018 Giuseppe Di Garbo Asset Management, NetEye

Network Discovery and Asset Inventory: A Useful Comparison

Most of our customers know and use NeDi for network discovery and inventory, and GLPI for asset management. These NetEye modules have two important results, if they are implemented and used in the best way: Having an active discovery tool to identify each device connected to the company network: from the main network devices to…

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15. 03. 2018 Giuseppe Di Garbo EriZone & OTRS

EriZone for the Optimization of IT and HR Communication

How important is the communication between IT and HR departments? One of the most complex situations I have to face during consultancy with our customers is the communication between the IT and the HR department. HR personnel have to manage information on new hires, resignations, reassignment and internal travel on a daily basis. Each of…

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21. 12. 2017 Giuseppe Di Garbo EriZone & OTRS, NetEye

The Role of IT Asset Management in GDPR Compliance (Part II)

In my previous article I introduced what GDPR (General Data Protections Regulations) is, what measures it introduces, and how IT asset management (ITAM) can support it. In this second post we’ll see which IT asset management modules are available in NetEye, our IT System Management solution. Introduction Within ITSM (IT Service Management), ITIL defines the…

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28. 11. 2017 Giuseppe Di Garbo Uncategorized

Il ruolo dell’IT Asset Management nel corretto adeguamento al GDPR – Parte I

In questo e nel prossimo blog vorrei analizzare il ruolo dell’ IT Asset Management (ITAM) nell’adeguamento al nuovo regolamento generale sulla protezione dei dati (GDPR). In questo primo articolo introdurremo brevemente cosa è il GDPR, quali misure introduce e come la gestione degli asset IT possa supportarlo. Nella prossimo articolo vedremo quali moduli mette a…

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28. 11. 2017 Giuseppe Di Garbo Log Auditing, Information Security Operations Center, Log Auditing, NetEye, NetEye

The Role of IT Asset Management in GDPR Compliance – Part I

In this post, and in the one that will follow in the next weeks, I would like to analyze the role of IT Asset Management in adapting to the new General Data Protection Regulations (GDPR). In this first article I will briefly introduce what the GDPR is, what measures it introduces, and how the IT…

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28. 11. 2017 Giuseppe Di Garbo Uncategorized

The Role of IT Asset Management in GDPR Compliance – Part I

In this post, and in the one that will follow in the next weeks, I would like to analyze the role of IT Asset Management in adapting to the new General Data Protection Regulations (GDPR). In this first article I will briefly introduce what the GDPR is, what measures it introduces, and how the IT…

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09. 08. 2017 Giuseppe Di Garbo Uncategorized

Gestione del ciclo di vita degli asset con GLPI ed OCS Inventory

Tutti i nostri clienti che utilizzano l’asset management integrato in NetEye conoscono bene le potenzialità offerte da OCS Inventory e GLPI e dalla loro integrazione. Spesso però non tutte le funzionalità vengono sfruttate per la gestione del ciclo di vita degli asset. Tra le caratteristiche disponibili per una gestione completa del ciclo di vita degli…

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09. 08. 2017 Giuseppe Di Garbo Uncategorized

Verwaltung des gesamten Asset-Lebenszyklus in GLPI und OCS Inventory

Unsere Kunden die das Asset Management Modul von NetEye bereits verwenden, kennen das Potenzial von OCS Inventory und GLPI nur zu gut. Trotzdem kommt es vor, dass nicht alle Funktionen voll ausgenutzt werden. Besonders hervorheben möchte ich folgende Funktionen:

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09. 08. 2017 Giuseppe Di Garbo Asset Management, Asset Management, Asset Management, NetEye, NetEye, NetEye

Life Cycle Asset Management with GLPI and OCS Inventory

If you are using our Asset Management module integrated into NetEye, you probably already know about the potential of OCS Inventory and GLPI. However, often users are not aware of all the functionalities available in Life Cycle Asset Management. So let’s highlight some of the most important features to manage the entire life cycle of…

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06. 06. 2017 Giuseppe Di Garbo Uncategorized

Come inviare log a NetEye da un server in cloud

Mantenere una copia offline dei log non solo offre una maggiore visibilità da una prospettiva di gestione dei sistemi, ma può rivelarsi anche prezioso dopo un incidente di sicurezza nel caso in cui le copie locali dei file di log siano state danneggiate. Come saprete, il modulo LogManager di NetEye offre una soluzione completa per…

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