Have you ever wondered if you’re using Confluence to its full potential? Confluence is such a flexible tool, and can be used in so many ways, that a lot of people get confused about it. Many customers have asked me what’s the added value of this tool compared to others, so here’s a short guide…
Read MoreAfter two years of a forced break caused by the pandemic, we were finally able to book a flight to Brussels and participate in the FOSDEM event again. For those who aren’t familiar with it, FOSDEM is a free event for software developers to meet, share ideas and collaborate. Apart from the amazing experience overall, we met…
Read MoreUnleash is an event powered by Atlassian, which aims to bring together partners, customers and Jira enthusiasts in one single location. The event took place on February 9th in Berlin… and I was there! Berlin’s event, Unleash, was mainly dedicated to empowering agile & DevOps teams, therefore mainly focusing on Jira. The day started with…
Read MoreMassimo Giaimo will participate in the ICT Security roadshow with a speech on the Log stealer Market Place and Predictive Cyber Threat Intelligence as a tool to avoid unpleasant compromises! FIRST STAGE: AGENDA, Milan, 16 February 2023 – at 09.00 a.m.SECOND STAGE: SAVE THE DATE | Padua, 6 June 2023 Soiel International has been organising…
Read MoreGartner said it in 2020, but how is it going? Lets’ take a look at some statistics… The pandemic has forced companies to adopt an Agile approach, especially in order to improve communication among distributed teams. Teams in the software industry have seen an increase in Agile practices from 37% to 86%2. Therefore, most companies…
Read MoreWe’re at the end of the year again and it’s time to draw up the famous list of good resolutions for the coming year. I’m talking about good and working resolutions, the ones relating to good non-working resolutions is always very difficult to respect. I could challenge many of you to state for the record…
Read MoreGuidelines on Data-driven models for managing data complexity and designing robust systems that might be consider both a single-source-of-truth and a single-point-of-contact. Use case scenario about a real Managed Service Provider ITSM with Atlassian Cloud products As mentioned in my previous post (Part 1 of 2), data-driven models help companies in managing data complexity and…
Read Moresystemd timers are a way to schedule tasks in Linux systems using the systemd initialization system. They provide finer granularity for scheduling tasks than the traditional crontab, and also ensure that the task will be executed when the system is running in the future, even if the expected execution time was missed due to the…
Read MoreGuidelines for data-driven models for managing data complexity and designing robust systems that might be considered both a single-source-of-truth and a single-point-of-contact. In the last few decades the world has truly turned into a data jungle: digital evolutions expose people and companies to dealing with data complexity management, a topic which has rapidly turned into…
Read MoreHere we go again! 🤩 Join us for the physical NetEye User Group, Italian edition, on 9th November 2022, from 9.30 AM to 5 PM at the Winter Garden Crowne Plaza in Verona! A day full of vITality! After a welcoming introduction, you’ll get to know all the news and strategic info about NetEye and…
Read MoreA deep dive into the Jira Cloud Automations, by exploring how they work, who can manage them and, most importantly, why they will definitively save you money and time (…and not only). In ITIL4 there are 7 guiding principles, listed below, recommended to organizations. By definition: “A guiding principle is a recommendation that provides universal…
Read MoreThis is Jim. Jim is an IT manager working for a company based in London. His company has been using Jira for maaaaaany years. He is quite happy with the tools and has experienced better communication within his and other teams, faster delivery times, and a greater UX as a consequence. It’s the middle of…
Read MoreCreating a “Service Catalogue” What do you do all the day in your IT department? You provide services, in this case IT-related services, to the employees of your company. This includes the personal services for each employee, depending on his/her position and tasks (computers, software, internet connection, etc.) and all the strategic services for running…
Read MoreOur yearly NetEye User Group is back! After two years of online User Groups, we are finally back with THE event!This year, our NetEye User Group DACH 2022, will take place in the Zukunftsmusuem in Nuremberg with a major focus on cyber security, a topic that is more relevant than ever! Our speakers will talk…
Read MoreService Management without worries Take advantage of the cloud to improve your IT management, from system upgrades to infrastructure security. Migrate your servers to save on maintenance costs, ticket resolution times and resource usage. The right time is now Take part in our webinar and find out more! (webinar in Italian language)
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