Blog Entries

21. 06. 2012 Oreste Attanasio Service Management

OTRS – Assign Customer Companies to groups or services

With OTRS you can define different customers backends even choosing to integrate data from an LDAP server. To keep track of customers’ service subscriptions, you can define a relationship between single customers and groups and services. This allows customer users just to see services they subscribed. OTRS comes with 2 administration panels which allow to…

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21. 06. 2012 Oreste Attanasio Uncategorized

OTRS – Assign Customer Companies to groups or services

With OTRS you can define different customers backends even choosing to integrate data from an LDAP server. To keep track of customers’ service subscriptions, you can define a relationship between single customers and groups and services. This allows customer users just to see services they subscribed. OTRS comes with 2 administration panels which allow to…

Read More
21. 06. 2012 Oreste Attanasio Uncategorized

OTRS – Assign Customer Companies to groups or services

With OTRS you can define different customers backends even choosing to integrate data from an LDAP server. To keep track of customers’ service subscriptions, you can define a relationship between single customers and groups and services. This allows customer users just to see services they subscribed. OTRS comes with 2 administration panels which allow to…

Read More
20. 06. 2012 NetEye Blog Admin Non categorizzato

Asystel nuovo partner NetEye

Dopo l´ottima risposta di mercato con oltre 200 installazioni solamente in Italia, la strategia di NetEye prevede il continuo allargamento dei canali di consulenza e distribuzione, puntando su partner affidabili e forti per portare i vantaggi della soluzione alle aziende che vogliono aumentare la loro produttività lavorativa. In questo contesto recentemente la società milanese Asystel ha…

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20. 06. 2012 NetEye Blog Admin NetEye

NetEye success prompts new reselling expansion

After the good market response with over 200 installations in a few years only in Italy, we are spreading our consulting and distribution channels, focusing on partnerships with strong and reliable companies that can offer the advantages of our solution to organizations that are willing to increase their working productivity by innovative Open Source IT systems. In this context last…

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20. 06. 2012 NetEye Blog Admin NetEye

NetEye success prompts new reselling expansion

After the good market response with over 200 installations in a few years only in Italy, we are spreading our consulting and distribution channels, focusing on partnerships with strong and reliable companies that can offer the advantages of our solution to organizations that are willing to increase their working productivity by innovative Open Source IT systems. In this context last…

Read More
20. 06. 2012 NetEye Blog Admin NetEye

NetEye success prompts new reselling expansion

After the good market response with over 200 installations in a few years only in Italy, we are spreading our consulting and distribution channels, focusing on partnerships with strong and reliable companies that can offer the advantages of our solution to organizations that are willing to increase their working productivity by innovative Open Source IT systems. In this context last…

Read More
19. 06. 2012 Patrick Zambelli NetEye

Action Launchpad: how to ease the activities for the Service Desk

Today I would like to present a module recently introduced in NetEye. The implementation has been promoted by a customer with the requirement to delegate repeated administrative task to dedicated operating and helpdesk departments. The ActionLaunchpad aims to provide to Non-Priviledged administators tasks they can Run on remote operating systems satisfying these requirements: – Agents do…

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19. 06. 2012 Patrick Zambelli NetEye

Action Launchpad: how to ease the activities for the Service Desk

Today I would like to present a module recently introduced in NetEye. The implementation has been promoted by a customer with the requirement to delegate repeated administrative task to dedicated operating and helpdesk departments. The ActionLaunchpad aims to provide to Non-Priviledged administators tasks they can Run on remote operating systems satisfying these requirements: – Agents do…

Read More
19. 06. 2012 Patrick Zambelli NetEye

Action Launchpad: how to ease the activities for the Service Desk

Today I would like to present a module recently introduced in NetEye. The implementation has been promoted by a customer with the requirement to delegate repeated administrative task to dedicated operating and helpdesk departments. The ActionLaunchpad aims to provide to Non-Priviledged administators tasks they can Run on remote operating systems satisfying these requirements: – Agents do…

Read More
11. 06. 2012 Juergen Vigna Uncategorized

neteye-msgconsole-1.9.2

Updated NetEye MessageConsole Package: – Do not recreate ID nagios file if already existent – Add logrotate file – Add sudoers entry

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11. 06. 2012 Juergen Vigna Downloads / Release Notes

neteye-msgconsole-1.9.2

Updated NetEye MessageConsole Package: – Do not recreate ID nagios file if already existent – Add logrotate file – Add sudoers entry

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11. 06. 2012 Juergen Vigna Uncategorized

neteye-msgconsole-1.9.2

Updated NetEye MessageConsole Package: – Do not recreate ID nagios file if already existent – Add logrotate file – Add sudoers entry

Read More
11. 06. 2012 Juergen Vigna Downloads / Release Notes

neteye-nagvis-1.6.6-1

Updated NetEye NagVis package – Updated to last fix release – Minor rpm upgrade fixes

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11. 06. 2012 Juergen Vigna Uncategorized

neteye-nagvis-1.6.6-1

Updated NetEye NagVis package – Updated to last fix release – Minor rpm upgrade fixes

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