Sie sind für ein Network Operation Center (NOC) verantwortlich, oder interessieren sich ganz allgemein für das Thema Infrastruktur-Monitoring bzw. dessen Optimierung? Dann wird Sie dieser Artikel interessieren. Das sogenannte Action Launchpad Modul von NetEye, wurde gebaut um das Ausführen von Befehlen von remote (proaktive Aktionen) zu vereinfachen. Besonders im Falle auftretender Anomalien, deren Behandlung vorher…
Read MoreSe il vostro ruolo è quello di gestire un NOC (Network Operation Center), oppure siete solo interessati alla gestione e semplificazione del monitoraggio infrastrutturale, questo post potrebbe aiutarvi nel vostro compito. Se l’esigenza che dovete gestire, è l’esecuzione di comandi remoti (azioni proattive) a fronte di anomalie ben definite da parte del cliente o dai…
Read MoreIf you don’t work in the field of IT service management, you might suppose that a service desk, and especially an IT service desk, is something quite standard… having similar services and a similarly structured support staff structures across all companies. However, despite having (apparently) a very similar goal and trying to follow a common…
Read MoreIf you don’t work in the field of IT service management, you might suppose that a service desk, and especially an IT service desk, is something quite standard… having similar services and a similarly structured support staff structures across all companies. However, despite having (apparently) a very similar goal and trying to follow a common…
Read MoreIf you don’t work in the field of IT service management, you might suppose that a service desk, and especially an IT service desk, is something quite standard… having similar services and a similarly structured support staff structures across all companies. However, despite having (apparently) a very similar goal and trying to follow a common…
Read More„Gibt es eine Möglichkeit das Öffnen neuer Tickets seitens der Service Desk Mitarbeiter zu beschleunigen?“ Ist eine Frage, die bei fast jedem neuen EriZone Projekt auftritt. Besonders in Situationen in denen die Reaktionszeit ausschlaggebend ist, könnte ein Shortcut zur schnellen Auswahl von Service, Kategorie und eventuellen weiteren Feldern extrem hilfreich sein. Durch eine kleine Zusatzkonfiguration,…
Read MoreUna domanda che spesso mi viene posta durante l’analisi di un nuovo progetto EriZone è: esiste un modo per velocizzare l’apertura dei ticket da parte del Service Desk? In situazioni dove spesso la velocità di reazione è fondamentale, una funzionalità che permetta con uno shortcut la selezione di servizi e categorie ed eventualmente altri campi…
Read More“Is there any way to speed up opening new tickets?” This is a typical question new EriZone customers ask during project implementation. The reason is quite obvious: If you have a large Service Desk team that is opening several hundred tickets each day, every second counts. Especially in situations where the resolution time is critical,…
Read MoreIcinga Web 2 ist ein leistungsstarkes PHP-Framework für Webapplikationen, das sich vor Allem durch sein übersichtliches, minimalistisches Design auszeichnet. Es ist schnell, responsive, benutzerfreundlich und einfach erweiterbar. Folgt man der auf dem offiziellen Repository beschriebenen Konfigurations-Prozedur ist auch die Installation ein Leichtes. (siehe Verlinkung am Ende des Artikels) Neben der Systemkonfiguration, haben die Benutzer auch…
Read MoreIcinga Web 2 is a powerful PHP framework for web applications in a clean, minimal design. It’s fast, responsive, accessible and easily extensible with modules. It can be installed quickly and easily from packages found in the official package repositories (see the resource links at the bottom of this blog post). Besides the global configuration…
Read MoreIcinga Web 2 é un potente framework PHP per applicazioni web, caratterizzato da un design minimale. É veloce, responsive, user-friendly e facilmente estensibile attraverso l’installazione di moduli. Puó essere facilmente installato seguendo la veloce procedura di configurazione che si trova sul repository ufficiale (vedi riferimento alla fine del blog). In aggiunta alle configurazioni di sitema,…
Read MoreAls Monitoring-Consultant stehe ich immer wieder vor der Aufgabe die Überwachung eines Nutanix Systems in NetEye zu integrieren. Nutanix ist ein Integrated Systems Vendor der hyperconvergente Storage-Systeme produziert, das entsprechende Produkt nennt sich „Nutanix Virtual Computing Platform“. An sich ist es ganz einfach die Nutanix Systeme zu überwachen. Mit NetEye können Sie in diesem Bereich…
Read MoreDoing my work as monitoring consultant, I often have to monitor Nutanix systems on customer site. Nutanix is a integrated systems vendor that produces a hyper-converged storage system called “Virtual Computing Platform”. It is quiet easy to monitor the Nutanix system and with NetEye you will be able to get the best results and visualization possibilities….
Read MoreGrazie al mio lavoro di consulente mi capita spesso di monitorare il Sistema Nutanix sui siti dei clienti. Nutanix è uno integrated systems vendor che produce un sistema di storage hyper-converged chiamato “Virtual Computing Platform”. Monitorare questo sistema è piuttosto semplice e l’uso di NetEye permette di ottenere e visualizzare i migliori risultati. Si può monitorare il sistema Nutanix…
Read MoreChangeLog neteye-api: * Tue Jun 20 2017 Benjamin Groeber – 1.8.4-1 – Fixed possible segmentation fault during SOAP request in multi backend environments ChangeLog neteye-syslogview: * Fri Jun 16 2017 Davide Bizzarri – 3.4.13-1 – Fixed update of Logstash config when new groups created (NSV-74) * Wed May 31 2017 Sandro Santinato – 3.4.12-1 –…
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