Blog Entries

17. 10. 2022 Camilla Biamino Events, NetEye, SEC4U, Service Management

NetEye User Group 2022 in Verona 👁‍🗨

Here we go again! 🤩 Join us for the physical NetEye User Group, Italian edition, on 9th November 2022, from 9.30 AM to 5 PM at the Winter Garden Crowne Plaza in Verona! A day full of vITality! After a welcoming introduction, you’ll get to know all the news and strategic info about NetEye and…

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13. 09. 2022 Fabrizio Dovesi Service Management

“Würth Phoenix Automation Rules! ” – How to Save Time and Money with Jira Cloud Automations

A deep dive into the Jira Cloud Automations, by exploring how they work, who can manage them and, most importantly, why they will definitively save you money and time (…and not only). In ITIL4 there are 7 guiding principles, listed below, recommended to organizations. By definition: “A guiding principle is a recommendation that provides universal…

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31. 08. 2022 Camilla Biamino Events, SEC4U, Webinar

Elastic and the Cyber Security of Würth Phoenix

🛡️ A remarkable synergy was created between our SATAYO platform and the Elastic solution, which generated the first solution capable of covering even the most important phase of the attack à la reconnaissance. Curious? Sign up for the seminar 👇🏼

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24. 08. 2022 Elena Valgoi Events, Service Management, Webinar

On-premise or cloud? This is the dilemma…

This is Jim. Jim is an IT manager working for a company based in London. His company has been using Jira for maaaaaany years. He is quite happy with the tools and has experienced better communication within his and other teams, faster delivery times, and a greater UX as a consequence. It’s the middle of…

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09. 08. 2022 Camilla Biamino Events, NetEye, SEC4U, Service Management

NetEye User Group 2022 in Nuremberg ⛅️

Our yearly NetEye User Group is back! After two years of online User Groups, we are finally back with THE event!This year, our NetEye User Group DACH 2022, will take place in the Zukunftsmusuem in Nuremberg with a major focus on cyber security, a topic that is more relevant than ever! Our speakers will talk…

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01. 08. 2022 Camilla Biamino Cloud, Events, NetEye, Service Management, Webinar

Place Your IT Services in the Clouds ⛅️

Service Management without worries Take advantage of the cloud to improve your IT management, from system upgrades to infrastructure security. Migrate your servers to save on maintenance costs, ticket resolution times and resource usage. The right time is now Take part in our webinar and find out more! (webinar in Italian language)

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27. 04. 2022 Elena Valgoi Events, Service Management

“Culture eats strategy for breakfast” – Exciting news from the Atlassian Team ’22

“Culture eats strategy for breakfast” … Peter Drucker, the management guru, said it ages ago…and Scott Farquhar, Co-Founder and Co-CEO at Atlassian, repeated it in the opening keynote at the Atlassian Team ’22 in Las Vegas (April 5th-7th). Atlassian Team is an annual meeting about Agile & DevOps, ITSM, culture, and work management, where the…

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21. 04. 2022 Fabrizio Dovesi Service Management

“Gonna keep on MONITORING ’til MY TEAM reaches the highest ground” – A Jira Dashboard to monitor Support teams’ performance and service quality level

This post aims to drive you in creating a Jira Dashboard, within an existing Jira Service Management Cloud, designed for both Support teams and managers to monitor the number of issues/tickets trends within a given Support project. After following these simple instructions, in just 10 steps you’ll have: 📌 A Dashboard ready to be used…

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15. 12. 2021 Fabrizio Dovesi Development, Service Management

First Steps in Your Atlassian Ecosystem – Keep the Lights on Jira with Confluence Pages Macros

Project data and documentation management is always a challenge. Using macros within your Confluence pages can definitely help with this, especially those that create live charts and reports on the linked Jira project. After following these simple steps, in just a few minutes you’ll have: 📌 A better idea of how to organize Confluence Pages…

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09. 12. 2021 Fabrizio Dovesi Development, Service Management

First Steps on Your Atlassian Ecosystem – Integrate Jira Projects and Confluence Spaces

Once you have an empty, configured Atlassian cloud site, what are the right steps to take in order to get value from it at time zero? After following these simple steps, in just a few minutes you’ll have: 📌 A Confluence Space to manage your documentation 📌 An integrated Jira Project and Confluence Space 📌…

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27. 09. 2021 Fabrizio Dovesi Service Management

Create Your Own Atlassian Ecosystem in a Few Clicks (…and for Free!)

Everything you need to do and know to taste the Jira and Confluence experience yourself (… and for free! 😉 ) After following these simple steps, in just a few minutes you’ll have: 📌 Your Atlassian cloud instance containing Jira Software and Confluence 📌 Option to invite up to 10 users to collaborate as a…

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11. 08. 2021 Nicola Degara Unified Monitoring

Würth Phoenix Open Sources Atlassian Extension Scripts

Würth Phoenix is fully engaged with the Open Source world. In line with our high level of commitment, we have decided to open source our library of Atlassian integration scripts by sharing them with the community. Our initial release is a new repository containing the following Jira/Jira Service Management integration scripts: Importing clients from a…

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28. 10. 2020 Nicola Degara Business Service Monitoring, Cloud, Icinga Web 2, NetEye, Service Management, SLM, Unified Monitoring

NetEye Incident Response with Atlassian Opsgenie Integration

As an Atlassian partner we are working in this period on the preparation of an online demo system in parallel with the delivery of our new NetEye demo online service. For the occasion I decided to expand our already existing NetEye integration with the Atlassian ecosystem that you will find described in other previous blogs….

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