Jira Operations Tips & Tricks for NetEye Users – Part 1
Practical lessons learned from real-world alert routing, automation, and integrations
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Blog Entries
Managing Alerts with JSM: Focus on Incident Management (Part 1)
Alerts are critical signals that demand immediate attention to minimize disruptions and maintain smooth operations. Proactively managing alerts throughout their lifecycle is key to effective event-driven workflows, incident response, and business continuity. By leveraging alerting tools within Jira Service Management (JSM), teams can detect and resolve incidents faster, improve collaboration, and enhance service reliability. In…
Read MoreHow to Monitor NetEye with OpsGenie Heartbeats
Have you ever thought about how to monitor your NetEye system or other critical applications in a network failure scenario? To manage this scenario, in some customer cases some solutions have been implemented using SMS notifications, thus relying on the support of the mobile network as a notification channel.But what happens when even the mobile…
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28. 10. 2020
Nicola Degara
Business Service Monitoring, Cloud, Icinga Web 2, NetEye, Service Management, SLM, Unified Monitoring
NetEye Incident Response with Atlassian Opsgenie Integration
As an Atlassian partner we are working in this period on the preparation of an online demo system in parallel with the delivery of our new NetEye demo online service. For the occasion I decided to expand our already existing NetEye integration with the Atlassian ecosystem that you will find described in other previous blogs….
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