Blog Entries

23. 12. 2014 Julia Helfer Uncategorized

See you next year…

16. 12. 2014 Thomas Forrer NetEye, Uncategorized

Eventhandler Replaces SNMP Traphandler

For the new release NetEye 3.5 we replaced the existing NetEye SNMP-Traphandler with the new so-called Eventhandler. When we previously where able just to handle snmp traps, we now can also handle e-mails, sms and logs. This list clearly isn’t a closed one – it can be extended to other types of events.

10. 12. 2014 Julia Helfer EriZone & OTRS, NetEye, Uncategorized

Open Source Conference 2014 Milan: A Short Review

Also this year we took part in the new edition of the Open Source Conference, which took place the 26th november at Milan. Georg Kostner held his speech about IT System Management as strategic asset to improve the IT efficiency.

27. 11. 2014 Thomas Forrer NetEye, Uncategorized

NagMap: New Features

To increase the usability within NagMap, we’ve implemented two new features for the new version 3.5 of NetEye. Adding a new host directly on the map In order to map a host in NagMap, until now you had to discover the coordinates of your host and subsequently insert them in Monarch. The new feature allows… Read More

21. 11. 2014 Sandro Santinato Real User Experience Monitoring, Uncategorized

RUE: Dynamic Filters for your Network Request Analysis

Finding specific requests to identify possible problems of monitored network services is one of the most crucial and important features of our system. With the new version 1.9 of our NetEye Real User Experience we have improved the filter function for your network analysis, allowing you to find specific network requests more easily and more… Read More

14. 11. 2014 Julia Helfer Asset Management, EriZone & OTRS, Uncategorized

The Fifth Edition of NetEye User Group Was a Great Success

The fifth edition of NetEye User Group took place last thursday. The event was dedicated to all Italian NetEye, Real User Experience and EriZone users. The event, with the aim of experience exchanging on specific application areas, proved to become an important meeting occasion for the users. Here some impressions of the event:

10. 11. 2014 Luca Di Stefano NetEye, Real User Experience Monitoring, Uncategorized

New DNS Plugin for Real User Experience

Users often complain about long load times when trying to access IT services (Web, Citrix, Terminal Server ecc.). Also cloud services like Office 365 can be concerned. Increased load times can have various reasons – one of this reasons may be an elevated timespan needed to resolve the DNS address. To discover such problems we… Read More

30. 10. 2014 Thomas Forrer Asset Management, NetEye, Uncategorized

OCS Inventory: Detect Software Installed at User Level

A new plugin for the OCS Inventory Agent allows to detect software installed at user level. We recently faced the problem of needing to detect user level installations of software on Windows operating systems. To resolve this, we’ve developed a plugin for the OCS Inventory agent.

13. 10. 2014 Sandro Santinato NetEye, Real User Experience Monitoring, Uncategorized

RUE: Integration with LDAP

A new feature since version 1.8 of the “Real User Experience” (RUE) is the integration with your LDAP server, which helps you associating network requests to specific users. This is possible if you are monitoring services like the Microsoft Outlook WebApp, where the AD (Active Directory) username is part of the request. In this way… Read More

10. 10. 2014 Juergen Vigna Nagios-Plugins, NetEye

Update of nagios-plugins package to version 1.4.16-7

– Fix check_snmp Multiplier conversion which did not see negative values or was not used when not having warning/critical values

09. 10. 2014 Thomas Forrer Log Auditing, NetEye, Syslog, Uncategorized

NetEye: New MySQL Audit Plugin for SyslogView

In a standard MySQL setup, the logging of user logins/logouts is done by enabling the “general_log” logfile, which forces the MySQL process to log EVERYTHING. This can clearly produce bad performances under heavy load. To avoid such performance restrictions we added a new MySQL Audit Plugin to the Syslog View of NetEye.

08. 10. 2014 Sandro Santinato NetEye, Real User Experience Monitoring

Export/Schedule Reports using Command Line

So far exporting reports in CSV format was only possible through the web UI of the “Real User Experience” (RUE). Therefore scheduling report creation wasn’t possible. Now we added a new feature in the “Real User Experience”, which allows you to export reports using the command line. In this way you are able to schedule… Read More

02. 10. 2014 Thomas Forrer Log Auditing, NetEye, Syslog, Uncategorized

NetEye: Integration Logstash/Elasticsearch/Kibana

You probably already heard about Elasticsearch and its potential. Elasticsearch is a full-text search engine based on Lucene. It provides a RESTful web interface and schema-free JSON documents. To be able to better display logs collected by NetEye, we integrated three open source projects: Logstash, Elasticsearch and Kibana. Logstash parses logs and submits them to Elasticsearch, which saves them… Read More

26. 09. 2014 Thomas Forrer NetEye, NetEye Updates

Package bash-3.2-33.el5.1 released fixing security bug (ShellShock CVE-2014-7169)

The updated package bash-3.2-33.el5.1 is now available in our stable repository. You can now safely update the bash executable using the following commands: # yum clean all # yum update bash

25. 09. 2014 Patrick Zambelli NetEye Updates, Syslog

Update of SyslogView 2.1.7 available

For the current NetEye 3.4 release, has been released an update of SyslogView. This version comes with these new features: Version 2.1.7: Add of new option -T to check_neteye_logManager.sh. This option check the TCP Socket 514 to be available on the local Rsyslog server For now it is better to make use of -T and… Read More

Archive