Blog Entries

30. 06. 2014 Patrick Zambelli Uncategorized

Automatische Erkennung: Netzwerk-Geräte und deren Module

Die neue NetEye Version 3.5 ermöglicht Ihnen die automatisierte Erfassung und Verwaltung aller Netzwerk-Geräte Ihres Unternehmens. Dies konnten wir durch die Implementierung einer Schnittstelle zwischen zwei bereits bestehenden Modulen, nämlich GLPI (Lösung zum Asset Management in NetEye) und NeDi (network discovery), erreichen. Diese Schnittstelle haben wir als ein Standard GLPI Plugin realisiert. Dadurch können zukünftige… Read More

30. 06. 2014 Patrick Zambelli Uncategorized

Rilevamento automatico di tutti i dispositivi della rete

La nuova versione NetEye 3.5 permette il rilevamento automatico di tutti i dispositivi della vostra rete. Tramite l’implementazione di un’interfaccia tra la soluzione per l’asset management di NetEye (GLPI) e il network discovery (NeDi), siamo in grado di automatizzare l’amministrazione del vostro hardware. Abbiamo realizzato l’interfaccia come un plugin GLPI standard, in modo da consentire… Read More

30. 06. 2014 Patrick Zambelli Asset Management, Asset Management, Asset Management, NetEye, NetEye, NetEye, Uncategorized, Uncategorized, Uncategorized

Automatic Recognition: Network Devices and their Modules

NetEye 3.5 will permit you the automatic recognition and administration of all your network devices. Through the implementation of an interface between the two existing modules GLPI (asset management solution within NetEye) and NeDi (network discovery) we were able to facilitate the overall asset management. This interface was realized as a standard GLPI Plugin. So… Read More

25. 06. 2014 Juergen Vigna Uncategorized

NetEye: VMware vSphere Leistungsüberwachung mit Alarmen

Die Überwachung der virtuellen Maschinen und Hosts eines Unternehmens, ist ausschlaggebend um deren angemessene Performance zu garantieren. Zur Überwachung von VMware VSphere ist es ratsam, passende Schwellenwerte zu setzten und diese mit, auf Alarmen basierenden, Reaktionen zu verbinden. So kann verhindert werden, dass dem Administrator, eventuelle Leistungseinschränkungen oder Kapazitätsengpässe entgehen. Dank des NetEye SNMP Trap… Read More

25. 06. 2014 Juergen Vigna NetEye, NetEye, NetEye

NetEye: Monitoring VMware vSphere performance using alarms

Monitoring a company’s virtual machines and hosts is essential to ensure high performance at all times. To monitor VMware VSphere, an appropriate benchmarking combined with alarm-based actions is required to avoid that the administrator misses the existence of possible performance issues or lack of capacity. Thanks to the well-running NetEye SNMP Trap Eventhandler, NetEye users… Read More

25. 06. 2014 Juergen Vigna Uncategorized

NetEye: Monitorare VMware vSphere performance usando allarmi

Per poter garantire un’alta prestazione dei sistemi, è necessario di effettuare un monitoraggio adeguato. Per il monitoraggio di VMware VSphere è raccomandata la definizione di soglie in combinazione con l’impostazione di allarmi corrispondenti. In questo modo può essere assicurato che l’amministratore si accorga di eventuali problemi di performance o di capacità. Poiché il NetEye SNMP… Read More

23. 06. 2014 Oreste Attanasio Uncategorized

Einmalige Aufwandsregistrierung: Schnittstelle EriZone/ERP

Dienstleistungsunternehmen verwenden Ticketsysteme (wie z.B. OTRS, EriZone) um Kundenanfragen nachvollziehbar zu bearbeiten. Verträge und Kostenstellen werden hingegen im ERP System (z. B. SAP, MS Dynamics AX, NAV) verwaltet. Diese Aufteilung wirft die Frage auf, wo der Service Mitarbeiter nun seinen Zeitaufwand erfassen soll. Im Ticketsystem oder im ERP System, oder gar in beiden? Im ERP… Read More

19. 06. 2014 Juergen Vigna Uncategorized

Update of neteye-plugins package to version 1.11.1

The NetEye Plugins package has been updated with this changes: – Added new check_iftraffic.pl plugin which can do 64bit counters – Small bugfix for check_inventory and new option to exclude items in trash from GLPI check – Added check_hpasm for checking HP SIM Agent status – Small fix to detect also outdated XML files in… Read More

19. 06. 2014 Juergen Vigna Uncategorized

Update of neteye-plugins package to version 1.11.1

The NetEye Plugins package has been updated with this changes: – Added new check_iftraffic.pl plugin which can do 64bit counters – Small bugfix for check_inventory and new option to exclude items in trash from GLPI check – Added check_hpasm for checking HP SIM Agent status – Small fix to detect also outdated XML files in… Read More

19. 06. 2014 Juergen Vigna NetEye, NetEye, NetEye, NetEye Updates, NetEye Updates, NetEye Updates

Update of neteye-plugins package to version 1.11.1

The NetEye Plugins package has been updated with this changes: – Added new check_iftraffic.pl plugin which can do 64bit counters – Small bugfix for check_inventory and new option to exclude items in trash from GLPI check – Added check_hpasm for checking HP SIM Agent status – Small fix to detect also outdated XML files in… Read More

19. 06. 2014 Oreste Attanasio EriZone & OTRS, EriZone & OTRS, EriZone & OTRS

Register working hours: Interface EriZone/ERP system

On one hand, service companies use ticketing systems (as OTRS, EriZone etc.) to handle customer requests in a comprehensible way, on the other hand, contracts and cost centers are managed in the company’s ERP system (as SAP, MS Dynamics AX, NAV, Infor). In such cases, one might ask where employees of the service desk should… Read More

19. 06. 2014 Oreste Attanasio Uncategorized

Registrare ore lavorative: Interfaccia EriZone/sistema gestionale

Gran parte delle società  di servizi utilizzano sistemi di gestione ticket (come p.es. OTRS, EriZone) per elaborare le richieste della loro clientela in modo comprensibile. Contratti e centri di costo vengono invece gestiti nel sistema gestionale (come  ad es. SAP, MS Dynamics AX, NAV). Questa ripartizione pone la questione dove i collaboratori del servizio di… Read More

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