30. 03. 2015 Juergen Vigna Log Management, NetEye

[Update] Patch Released ! – LogManager (ex. SysLogView) zipping error of archived logfiles

To avoid a similar problem the next time change from winter to summer time ( i.e. CET to CEST )  a fix release has been published, backported for NetEye release 3.4.

  • Update for NetEye 3.4 will be neteye-syslogview 2.1.9
  • Users of NetEye 3.5 will apply this fix together with other UI improvements and a better Log Remove management: There the Version is 3.1.

[Original Post]

Unfortunately the LogManager Application (ex. SysLogView pre 3.5) has a problem when zipping the archived logfiles on Monday after the change to Central European Summer Time and does *not* zip the files on this day. One has just to re-execute the procedure during the day (/var/lib/neteye/plugins/nesyslogview/scripts/rsyslog_store.sh -c store && /var/lib/neteye/plugins/nesyslogview/scripts/statistics_pdfReport.sh) on a root shell or call the NetEye Support for help. Sorry for the problem we are working on a definitive soltution for the next year summertime change.

If you are being notified about this issue by a NetEye notification like this: LogManager – NOT ZIPPED LOG FILE, then you have to acknowledge the event in the Event Console in order to dismiss the message.

Juergen Vigna

Juergen Vigna

NetEye Solution Architect at Würth Phoenix
I have over 20 years of experience in the IT branch. After first experiences in the field of software development for public transport companies, I finally decided to join the young and growing team of Würth Phoenix. Initially, I was responsible for the internal Linux/Unix infrastructure and the management of CVS software. Afterwards, my main challenge was to establish the meanwhile well-known IT System Management Solution WÜRTHPHOENIX NetEye. As a Product Manager I started building NetEye from scratch, analyzing existing open source models, extending and finally joining them into one single powerful solution. After that, my job turned into a passion: Constant developments, customer installations and support became a matter of personal. Today I use my knowledge as a NetEye Senior Consultant as well as NetEye Solution Architect at Würth Phoenix.

Author

Juergen Vigna

I have over 20 years of experience in the IT branch. After first experiences in the field of software development for public transport companies, I finally decided to join the young and growing team of Würth Phoenix. Initially, I was responsible for the internal Linux/Unix infrastructure and the management of CVS software. Afterwards, my main challenge was to establish the meanwhile well-known IT System Management Solution WÜRTHPHOENIX NetEye. As a Product Manager I started building NetEye from scratch, analyzing existing open source models, extending and finally joining them into one single powerful solution. After that, my job turned into a passion: Constant developments, customer installations and support became a matter of personal. Today I use my knowledge as a NetEye Senior Consultant as well as NetEye Solution Architect at Würth Phoenix.

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