Blog Entries

31. 01. 2019 Arianna Cunaccia EriZone & OTRS, NetEye, ntop

Upskill Your Expertise!  Our 2019 Training Program Is Out Now!

Explore advanced monitoring techniques and approaches, gain a thorough grounding in Service Management strategies and achieve advanced skills in Performance Management. Our commitment is to provide the best expertise and training practices for you as NetEye, EriZone or ntop user. Join the program that individually fits to your personal needs and get in-depth knowledge on… Read More

27. 12. 2018 Charles Callaway Development, NetEye

Research & Development – A New User Guide Process (Part 4)

Software grows.  So do software teams.  To avoid getting slow and rusty over time, teams need to constantly assess their progress, improve where they can, and make necessary changes when warranted. The NetEye R&D team is no exception. Back when NetEye was smaller, we wrote documentation when time allowed, typically after new features had already… Read More

21. 12. 2018 Franco Federico NetEye

How to Monitor Icinga 2 Itself with Icingabeat

NetEye 4 is based on Icinga 2. How can we monitor it? There are several options available; here I choose Icingabeat and test it. Icingabeat is an Elastic Beat that fetches data from the Icinga 2 API and sends it directly to either Elasticsearch or Logstash. In my case, I wanted to send the information… Read More

21. 12. 2018 Giuseppe Di Garbo NetEye

How to Back Up All of Your Grafana Dashboards

Grafana has become one of the most used modules of NetEye.  As many of you know, it’s very easy to export and import individual Grafana dashboards using the existing export functionality via JSON. [1] Unfortunately, there is no quick and easy way to export all dashboards and data sources at once and then implement a… Read More

17. 12. 2018 Valentina Da Rold Development, NetEye

IPL Turns NetEye 4 Development Upside Down

We are witnessing a deep transformation within the NetEye 4 core: Icinga Web 2 will move from the Zend Framework to a totally new library called IPL (Icinga PHP Library).  This change is already underway in the NetEye 4.3 release with the new version of the Director module.  The Icinga team has already partially introduced… Read More

05. 12. 2018 Valentina Da Rold Development, NetEye

How to create a new ZendForm element for Icinga Web 2

In one of the latest releases of the EventHandler module for NetEye 4 we introduce, for the first time, a completely customized form element.  In order to satisfy certain EventHandler usage constraints, we needed to create a drop-down element that allows the user to enter a custom value in addition to choosing one of the… Read More

05. 12. 2018 Michele Santuari Development, NetEye

Research & Development – Backlog (Part 2)

We described in a prior blog post how the Research & Development team has adopted a full Agile approach.  Although the basic principles remain unchanged and all team members have embraced a mindset of self-organization and team collaboration, in recent years new challenges have arisen that require continuous improvements in our methodologies. In particular, in this blog post we… Read More

26. 11. 2018 Arianna Cunaccia NetEye, Network Traffic Monitoring, ntop

ntop Training

Who is using your network and how? What kind of traffic does your company generate? Where does slow network performance come from? ntop has the answers. ntop is a network traffic probe that monitors network usage. This solution provides an intuitive, encrypted web user interface for the exploration of both real-time and historical traffic information. In our… Read More

26. 11. 2018 Susanne Greiner NetEye, NetEye ITOA

How to Drop a Tag in InfluxDB

If  you’ve ever had cardinality problems with InfluxDB, you might have discovered that a tag is the likely culprit.  Well done!  But now your next step is getting rid of that tag, and that’s when you’ll realize that in a time series database, tags play an important role in indexing.  Because dropping tags is rather complicated,… Read More

21. 11. 2018 Juergen Vigna Capacity Management, Microsoft Management, NetEye, NetEye ITOA

Manage the Performance of your MSSQL Databases

So you have MSSQL databases and you’d like to keep an eye on the performance of your DB.  Using NetEye this is quite easy.  The  tools you need are already available on your NetEye server:  InfluxDB, the Telegraf agent, and Grafana for visualizing your Dashboards. The SQL Server Input Plugin provides metrics for your SQL… Read More

21. 11. 2018 Alessandro Romboli Microsoft Management, NetEye

Microsoft Remote Desktop Services 2016 Issue

Remote Desktop Services 2016: The AppContainer Windows Server 2016 introduced the “AppContainer”, which is created when users connect to the server for the first time. Due to a registry leak, the Windows Server generates registry bloat for firewall rules. This registry bloat can be found in the following registry keys: HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\RestrictedServices\Configurable\System Over time, this… Read More

13. 11. 2018 Benjamin Gröber Configuration Management, Development, Linux, NetEye

How We Leveraged DRBD 9 Autopromote for a Simplified Pacemaker Cluster Layout

Historically, NetEye Clusters were configured with DRBD as Master/Slave resources.  This led to the following rather cumbersome resource configuration for an N-node cluster: $SERVICE_drbd_master ( x 1 ) $SERVICE_drbd_master_clone ( x N ) $SERVICE_drbd_fs $SERVICE_virt_ip $SERVICE Note: $SERVICE serves as a placeholder for any Cluster Service running in NetEye 4. At least ten constraints were… Read More

06. 11. 2018 Luca Buonocunto EriZone & OTRS, NetEye

NetEye/EriZone as Enterprise Service Management Governance Enablers

Enterprise service management deals not only with IT processes, but also with interrelated end-to-end business processes.  Its main goal is to put into motion policies crafted by senior management in accordance with a specific governance framework in order to bring value and cost savings across the enterprise.  It is important to note that these policies… Read More

02. 11. 2018 Thomas Forrer NetEye, Release Notes

NetEye 4.3 and NetEye 3.15 Release Notes

NetEye 4.3 Release Notes Welcome to the 4.3 version of our NetEye v4 Unified Monitoring Solution. Following version 4.2, the new and updated features in this version focus on security for the Log Manager based on Elastic Stack and for clustered environments, and simplifying the upgrade procedure. Product: NetEye Release Number: 4.3 Release Date: October… Read More

28. 09. 2018 Franco Federico NetEye

How to Change the Default Language in OCS Inventory

OCS Inventory is part of our Asset Management module integrated into NetEye. Open Computer and Software Inventory Next Generation (OCS Inventory NG) is free software that enables users to inventory IT assets. OCS-NG collects information about the hardware and software of networked machines from the machines themselves running the OCS client program (“OCS Inventory Agent”)…. Read More

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