A new version of erizone-plugin-glpi rpm is available!
Major Features:
Data-Export definition for GLPI Contracts
Data-Export definition for Warranty information
Data-Export definition for Contract association with Computer, Monitor, Software,Network, Printer, Phone and Devices
Bug fixing
With EriZone 3.3.0, with the new version of iCMDB interface, the contracts and the relationships with the referred configuration item classes will be available for bi-directional navigation within the CMDB.
The official agenda of the NetEye & EriZone Usergroup is now available! Today I’m happy to announce the official agenda of this year’s NetEye & EriZone Usergroup in Germany. We’ve put a lot of energy to arrange an exciting and Read More
Understanding the real meaning of the service catalogue by the customers is the first challenge I usually meet during the implementation of an ITSM solution. It is not always so clear for the customers the distinction with the product catalogue Read More
For those of you who do not know, WÜRTHPHOENIX EriZone is an open source IT Service Management solution based on OTRS. It allows to efficiently and effectively manage all the internal and external incidents and service requests as well as Read More
If you are an Italian NetEye or EriZone customer, don't miss the opportunity to participate in the NetEye & EriZone User Group, which will take place on Thursday 1 October from 10.30 to 17:30 at the Tenuta Preella Lamberti in Read More
Major Enhancements Access Management Neue Möglichkeit zum automatischen Start eines neuen Prozesses (Process Management) ausgehend von einer Access Management Aktivität: Bsp.: Anstellung eines neuen Vertrieb Mitarbeiters Neuer Laptop (Purchase process <<<) Neuer ERP Account (Sales Manager approval <<<) Neues Telefon Read More
