Blog Entries

16. 07. 2015 Juergen Vigna Downloads / Release Notes, NetEye

Updated neteye-mod_gearman packages

The Mod-Gearman packages have been updated with this bugfixes:

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16. 07. 2015 Juergen Vigna NetEye

Updated neteye-mod_gearman packages

The Mod-Gearman packages have been updated with this bugfixes:

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15. 07. 2015 Thomas Forrer Downloads / Release Notes, NetEye

Updated package neteye-syslogview-3.2.3-1

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15. 07. 2015 Thomas Forrer NetEye

Updated package neteye-syslogview-3.2.3-1

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15. 07. 2015 Thomas Forrer NetEye

Updated package neteye-syslogview-3.2.3-1

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06. 07. 2015 Nicola Degara Events, Service Management

How to approach an ITSM EriZone implementation

For those of you who do not know, WÜRTHPHOENIX EriZone is an open source IT Service Management solution based on OTRS. It allows to efficiently and effectively manage all the internal and external incidents and service requests as well as to improve the delivery of the IT services, by increasing the customer satisfaction. WÜRTHPHOENIX EriZone…

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06. 07. 2015 Nicola Degara EriZone & OTRS

Come affrontare l’implementazione di EriZone – soluzione ITSM

Per chi di voi non lo sapesse EriZone è il nostro sistema Open Source di IT-Service Management che permette di gestire efficientemente le richieste di assistenza da parte degli utenti e amministrarle in modo organizzato. Basandosi su OTRS, soluzione leader di Help Desk e Ticketing, EriZone ne amplifica lo spettro funzionale in ambito di Service…

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06. 07. 2015 Nicola Degara EriZone & OTRS

Wie kann die Implementierung einer ITSM-Lösung wie EriZone in Angriff genommen werden?

EriZone, unsere Open Source IT Service Management Lösung, erlaubt die effiziente Verwaltung aller Support-Anfragen Ihrer Kunden und Mitarbeiter. Basierend auf OTRS, erweitert EriZone das Funktionalitäten-Spektrum in den Bereichen Access Management, Service Operation und Service Desk und stellt somit eine Komplettlösung zur Optimierung Ihrer IT Services dar. Alle Anfragen können in wenigen Schritten kategorisiert, zugewiesen und…

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29. 06. 2015 Thomas Forrer Downloads / Release Notes, NetEye

Updated package neteye-monarch-3.9.4-1

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29. 06. 2015 Thomas Forrer NetEye

Updated package neteye-monarch-3.9.4-1

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29. 06. 2015 Thomas Forrer NetEye

Updated package neteye-monarch-3.9.4-1

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26. 06. 2015 Lukas Franceschini Downloads / Release Notes, NetEye

Updated package neteye-configtool-3.0.18-2

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26. 06. 2015 Thomas Forrer NetEye

Updated package neteye-plugins-1.15.1-1

Changelog: – check_webpage: added -A option for advanced perl regexp matching – check_webpage: added -d debug option

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26. 06. 2015 Thomas Forrer NetEye

Updated package neteye-plugins-1.15.1-1

Changelog: – check_webpage: added -A option for advanced perl regexp matching – check_webpage: added -d debug option

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26. 06. 2015 Thomas Forrer Downloads / Release Notes, NetEye

Updated package neteye-plugins-1.15.1-1

Changelog: – check_webpage: added -A option for advanced perl regexp matching – check_webpage: added -d debug option

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