Enterprise service management deals not only with IT processes, but also with interrelated end-to-end business processes. Its main goal is to put into motion policies crafted by senior management in accordance with a specific governance framework in order to bring value and cost savings across the enterprise. It is important to note that these policies…
Read MoreNetEye 4.3 Release Notes Welcome to the 4.3 version of our NetEye v4 Unified Monitoring Solution. Following version 4.2, the new and updated features in this version focus on security for the Log Manager based on Elastic Stack and for clustered environments, and simplifying the upgrade procedure. Product: NetEye Release Number: 4.3 Release Date: October…
Read MorePointing out the necessity of reviewing and managing the operational workflow and processes within a cloud-based IT asset or infrastructure: See part of our contribution of the “Osservatorio Cloud Transformation” arranged by the Politecnico of Milan.
Read MoreOn the 18th of October, the NetEye and EriZone User Group took place at Villa Cordevigo in Cavaion Veronese. Participants had the opportunity to exchange information and practical experiences in the adoption of our solutions and get insights into the latest product features with a special focus on current topics such the new challenges of monitoring in…
Read MoreUpdated neteye to 3.12.0-1 and neteye-configtool to 3.1.1-1: – Fixed: User management automatically creates users from LDAP without name and email.
Read MoreWith the release of NetEye 4, we have also redesigned the Log Management module. In this blog post I would like to briefly discuss the main innovations and improvements in NetEye 4 Log Management. First, the management and configuration interface of NetEye 4 Log Manager appears in the unified NetEye 4 layout. Basically, it has…
Read MoreFrom the 9th to the 11th of October, we presented NetEye and EriZone at Europe’s largest IT security fair trade, the it-sa in Nuremberg, Germany. In recent years, this trade show has underscored its role as one of the world’s most important IT security exhibitions in Europe. 700 exhibitors from 27 countries, and 14,290 trade…
Read MoreThis blog post describes the basic architecture of an Elasticsearch cluster. The deployment of a cluster is needed to provide high-availability and, whenever possible, to increase performance. NetEye 4’s clustering service is based on RedHat 7’s High Availability Clustering technologies: Corosync: Provides group communication between a set of nodes, application restart upon failure, and a quorum…
Read MoreIn my last user guide blog I showed you how to create your own menu item, create a space on the file system, write a sample page, and store an image for that page, all in a way that will survive future updates. This time I want to show you how to use your custom…
Read MoreOCS Inventory is part of our Asset Management module integrated into NetEye. Open Computer and Software Inventory Next Generation (OCS Inventory NG) is free software that enables users to inventory IT assets. OCS-NG collects information about the hardware and software of networked machines from the machines themselves running the OCS client program (“OCS Inventory Agent”)….
Read MoreWith this blog I want to show you how to use Grafana 5 and Telegraf to give NetEye 3’s Tactical Monitoring Overview a great new look. The current Tactical Monitoring Overview is based on the Thruk frontend, and provides a lot of information about the current monitoring status. This includes the status of hosts, services,…
Read MoreAs already mentioned in my other blog posts, NetEye 4 is based on Icinga Web 2, a powerful PHP framework. During the development of some of our custom NetEye modules for Icinga Web 2, we needed to include some new, custom jQuery plugins to create a neat new effect in the GUI. For example, with…
Read MoreInfrastructures get reorganized, organizations grow and naming conventions change. Icinga2 nodes can reliably trust each other by following the guidelines for certificate generation and building a dedicated certificate chain. Certificates rely on hostnames and DNS, which aren’t usually subject to changes, but it does happen sometimes. What then? First of all, all certificates in NetEye’s…
Read MoreWhen you need to manage and collect large amounts of data, there can be a lot of hard tasks to do. So we decided to take some of the best Open Source tools to help us do it in the best possible way. Let me introduce you to Rsyslog and the Elastic Stack implementation for…
Read MoreRemote Desktop Services (RDS) Performance In a complex distributed RDS environment, it’s difficult to measure RDS performance: the end user typically notices responsiveness in a different way compared to measuring a single Windows Performance Counter! Overall performance tends to degrade over time: and frequent maintenance is required to keep an RDS Farm efficient. Of course,…
Read More