Blog Entries

27. 02. 2015 NetEye Blog Admin Events, NetEye, Service Management

Open Source Conference in Rome

Also this year Würth Phoenix invites you to the Open Source Conference in Rome, which will be held March 31st at the convention center of the Barcelo Aran Mantegna Hotel. At this year’s conference our keynote will be: Log Management & related: more and more we are inundated with requests from the privacy guarantor, new…

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24. 02. 2015 NetEye Blog Admin NetEye, Real User Experience

End User Experience Training in Padua

It often happens that users complain of IT services, especially aout performance and response time. With a traditional monitoring strategy it is not always so immediate to identify the cause of these problems. The proactive identification of potential bottlenecks is therefore a must for a company that wants to increase the usability of the various…

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04. 02. 2015 NetEye Blog Admin Events, NetEye, Real User Experience, Service Management

Würth Phoenix also at this year’s CeBIT

At this year’s CeBIT, which takes place from 16th to 20th March in Hannover, everything revolves around Open Source IT-System Management. The focus lies on the latest release of NetEye that offers numerous improvements and innovations.

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20. 01. 2015 NetEye Blog Admin Events, NetEye, Service Management

Training Calendar 2015

Accelerate your skills and empower your learning with hands-on education. Our expert trainers guide you through intensive courses that help you get the most out of NetEye and EriZone.

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09. 01. 2015 Sandro Santinato NetEye

Reporting on SLAs with NetEye Reporting 2.0

Monitoring the service level agreements (SLAs) of your IT and reporting on them is indispensable to prove your IT’s business value. Setting, meeting, measuring and communicating your IT SLAs ensures the business understands the importance of the IT department. So choosing the right tool or solution to face this task is essential. So choosing the right tool to report on your SLAs is essential. Therefore, we significantly improved our NetEye Reporting Tool. See what’s new about creating, sharing, cloning, displaying, exporting … SLA reports.

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10. 12. 2014 NetEye Blog Admin Events, NetEye, Service Management

Open Source Conference 2014 Milan: A Short Review

Also this year we took part in the new edition of the Open Source Conference, which took place the 26th november at Milan. Georg Kostner held his speech about IT System Management as strategic asset to improve the IT efficiency.

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10. 10. 2014 Juergen Vigna NetEye, Unified Monitoring

Update of nagios-plugins package to version 1.4.16-7

– Fix check_snmp Multiplier conversion which did not see negative values or was not used when not having warning/critical values

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19. 06. 2014 Juergen Vigna Downloads / Release Notes, NetEye

Update of neteye-plugins package to version 1.11.1

The NetEye Plugins package has been updated with this changes: – Added new check_iftraffic.pl plugin which can do 64bit counters – Small bugfix for check_inventory and new option to exclude items in trash from GLPI check – Added check_hpasm for checking HP SIM Agent status – Small fix to detect also outdated XML files in…

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27. 05. 2014 Andrea di Lernia NetEye

Solve the incident, analyze the problem with NetEye

Sometimes in the organizations where the IT support is involved both in the Service Desk and in the new project activities, it is not taken into account the difference between an incident and a problem. In most cases, in fact, when there is an incident (that can be often solved by a sequence of commands…

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21. 05. 2014 Patrick Zambelli NetEye

New Shut Down Management module in NetEye 3.5

In the new NetEye version 3.5 that will be shortly released, it has been implemented the Shut Down Management module that allows to configure automatic shutdown procedures in a data center. I’ll try now to provide a simple example to let you understand the potentiality and the necessity of this feature. For example if there…

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12. 05. 2014 Juergen Vigna Downloads / Release Notes, NetEye

Updated neteye-plugins package version 1.9.2

The NetEye Plugins package has been updated with this fixes: – Fix check_perfdata for multiple RRD’s mode of PNP – Add Used CPU option to check_cpu.py

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08. 05. 2014 Arianna Cunaccia Events, NetEye, Service Management

NetEye and EriZone at the Open Source Conference in Padua

Yesterday we took part in the Open Source Conference held in Padua. Andrea, during his speech, outlined the strengths of an Open Source strategy for the IT services management through the adoption of NetEye and EriZone. The IT System & Service Management solutions presented during the event represent a real opportunity for the evolution of…

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16. 04. 2014 Arianna Cunaccia Events, NetEye, Service Management

NetEye and EriZone at the Open Source Conference in Rome

Also this year we took part in the new edition of the Open Source Conference, which takes place today in Rome. At the convention for the Open Source world of the central Italy, Andrea Lernia in collaboration with Alessio Cuppari, ICT Services and User Assistance Manager at DigiCamere, will present the Open Source IT Service…

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14. 04. 2014 Juergen Vigna Downloads / Release Notes, NetEye

CentOS updated to version 5.10 for all NetEye versions

The base OS packages have been updated to use 5.10 version of CentOS, which provides various fixes to the base os packages. There is no problem for any customer continuing using 5.9 of CentOS.

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14. 04. 2014 Juergen Vigna Downloads / Release Notes, NetEye

Updated neteye-glpi packages version 0.83.91

This is a fixrelease for glpi 0.83: – CVE-2013-2225 + CVE-2013-2227 : Security fix ( serialize + filter classname for autoload) – Fix in contract notifications entity params

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