02. 01. 2018 Patrick Zambelli EriZone & OTRS, NetEye

NetEye 3.12 and EriZone 5.3 have been released!

We are proud to announce the release of new minor versions of our IT System & Service Management solutions NetEye and EriZone.

The latest version of our NetEye Unified Monitoring Solution introduces new Business Priority management, and improvements to asset management, NetEye API, Grafana and GLPI contact integration.

On the other hand, EriZone 5.3 includes new ticket creation from image toolbar and ticket templates based on selected service and category.

To get more information please read the official Release Notes.

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Patrick Zambelli

Patrick Zambelli

Product Manager at Würth Phoenix
After my graduation in Applied Computer Science at the Free University of Bolzano I decided to start my professional career outside the province. With a bit of good timing and good luck I went into the booming IT-Dept. of Geox in the shoe district of Montebelluna, where I realized how a big IT infrastructure has to grow and adapt to quickly changing requirements. During this experience I had also the nice possibility to travel the world, while setting up the various production and retail areas of this company. Arrived at Würth Phoenix I started developing on our monitoring solution NetEye. Today, in my position as Product Manager, I aim to continuously improve our solutions and to adapt them to actual market requirements.

Author

Patrick Zambelli

After my graduation in Applied Computer Science at the Free University of Bolzano I decided to start my professional career outside the province. With a bit of good timing and good luck I went into the booming IT-Dept. of Geox in the shoe district of Montebelluna, where I realized how a big IT infrastructure has to grow and adapt to quickly changing requirements. During this experience I had also the nice possibility to travel the world, while setting up the various production and retail areas of this company. Arrived at Würth Phoenix I started developing on our monitoring solution NetEye. Today, in my position as Product Manager, I aim to continuously improve our solutions and to adapt them to actual market requirements.

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