Would you like to understand the potential of the ITIL processes implemented with EriZone/OTRS ? Or do you want to deepen your knowledge in the End User Experience monitoring? Or are you curious to know what will be the future development of Nagios as an open project ?
On April 11th, at the Würth Phoenix Training Center in Bolzano, there will be a full day of workshops dedicated to these issues. The four workshops, organized after our Open Source System Management Conference, will offer the opportunity to share your experience with other users in the field of System and Service Management. During the intensive courses you can improve your skills in the end user experience, in the ITIL processes with EriZone/OTRS , in the new project Naemon based on Nagios or in SNMP.
Date & Location
11th April 2014, from 9.00 to 17.00
Würth Phoenix – Training Center Bolzano – Kravoglstr. 4 -39100 Bolzano
Registration
To get more detailes on the agenda or to submit your registration to the workshop you can visit our website at the following link.
The workshops
End User Experience with Al’exa and SAHI
IT service management based on ITIL with EriZone/OTRS
The SNMP real potential
The new Nagios features through the open project Naemon
Today we continue our journey into monitoring automation in NetEye. In my previous post we discussed the possibility of automating Business Processes. As you may remember, for those of us working on NetEye Cloud monitoring dozens of clients, it's important Read More
When performance degradation occurs within a complex system, understanding the root cause can be extremely challenging. If the issue happens sporadically, this difficulty increases even more. This is because modern systems involve numerous components that interact in complex ways. For Read More
December 2025: What's New from Atlassian As we wrap up 2025, the Atlassian ecosystem is undergoing a massive transformation! 🚀 From groundbreaking new features to updates designed to streamline every workflow, the latest news is officially here, promising to empower Read More
At first glance, rebuilding an RPM may sound like a purely mechanical task: take a patch, rebuild the package, ship it. In reality, that small fix goes through a much longer journey that touches reliability, security, trust, and long-term maintainability. Read More
Introduction to NetApp and S3 NetApp offers a unified data storage system. NetApp's ONTAP operating system supports a combination of file, block, and object protocols. We can use common storage (disk array), such as NetApp AFF or FAS, and operate Read More