12. 03. 2014 Arianna Cunaccia Events, NetEye, Real User Experience, Service Management

Open Source System Management: the workshops

Would you like to understand the potential of the ITIL processes implemented with EriZone/OTRS ? Or do you want to deepen your knowledge in the End User Experience monitoring? Or are you curious to know what will be the future development of Nagios as an open project ?

On April 11th, at the Würth Phoenix Training Center in Bolzano, there will be a full day of workshops dedicated to these issues. The four workshops, organized after our Open Source System Management Conference, will offer the opportunity to share your experience with other users in the field of System and Service Management. During the intensive courses you can improve your skills in the end user experience, in the ITIL processes with EriZone/OTRS , in the new project Naemon based on Nagios or in SNMP.

Date & Location

  • 11th April 2014, from 9.00 to 17.00
  • Würth Phoenix – Training Center Bolzano – Kravoglstr. 4 -39100 Bolzano


To get more detailes on the agenda or to submit your registration to the workshop you can visit our website at the following link.

The workshops

  • End User Experience with Al’exa and SAHI
  • IT service management based on ITIL with EriZone/OTRS
  • The SNMP real potential
  • The new Nagios features through the open project Naemon
Arianna Cunaccia

Arianna Cunaccia


Arianna Cunaccia

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