Blog Entries

28. 07. 2015 Arianna Cunaccia EriZone & OTRS

1 ottobre – Vi invitiamo al NetEye e EriZone UserGroup

Il NetEye e EriZone UserGroup si ripresenta come un’opportunità per conoscere le novità e la futura strategia delle soluzioni, per scambiare opinioni e proporre nuove aree di miglioramento. Clienti NetEye ed EriZone forniranno casi reali di utilizzo all’interno delle loro infrastrutture definendone le criticità, esigenze e potenzialità. Verranno inoltre presentate le principali innovazioni rilasciate con…

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28. 07. 2015 Arianna Cunaccia Events, NetEye, NetEye, Service Management

October 1- We invite you to join us at the NetEye and EriZone User Group

The NetEye & EriZone UserGroup offers opportunity to learn about the innovations and the future strategy of the solutions, to exchange experiences and propose new areas of improvements. The NetEye and EriZone customers will provide use cases by underlying the needs and potentials. Würth Phoenix will finally present the highlights the latest released versions.

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22. 07. 2015 Juergen Vigna Uncategorized

Nuovo plugin per il monitoraggio UPS

Come descritto in un mio precedente post sul “Monitoraggio UPS” abbiamo sviluppato un plugin in NetEye, compatibile con Nagios, per monitorare i dispositivi UPS e riportare dati specifici sulle loro prestazioni. Negli scorsi mesi abbiamo ulteriormente esteso il plugin aggiungendo il controllo di altri dispositivi UPS e anche stazioni di energia. Di seguito vi riporto…

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22. 07. 2015 Juergen Vigna Uncategorized

UPS Monitoring auf einem neuen Level

Bereits vor einiger Zeit haben wir einen Artikel zum Thema UPS Monitoring veröffentlicht. In der Zwischenzeit wurden einige neue Geräte zum Check Plugin hinzugefügt. Dabei handelt es sich um UPS-Geräte und Energy Stations. Hier die komplette Liste: Netvision Energy Stations Delta Benning Netman Plurys Überwachen Sie Ihrer UPS-Geräte und stellen Sie die entsprechenden Perfromance-Daten dar…

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22. 07. 2015 Juergen Vigna NetEye, NetEye, NetEye, Unified Monitoring

Bring UPS Monitoring To a New Level

As described on one of my previous post about UPS Monitoring we developed a NetEye check plugin to monitor the UPS devices and report data on them. In the past months we have been working on this features by adding a lot of more devices to the plugin. These devices are UPSs and energy stations….

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16. 07. 2015 Juergen Vigna Uncategorized

Updated neteye-mod_gearman packages

The Mod-Gearman packages have been updated with this bugfixes:

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16. 07. 2015 Juergen Vigna Uncategorized

Updated neteye-mod_gearman packages

The Mod-Gearman packages have been updated with this bugfixes:

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16. 07. 2015 Juergen Vigna Downloads / Release Notes, NetEye, NetEye, NetEye

Updated neteye-mod_gearman packages

The Mod-Gearman packages have been updated with this bugfixes:

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15. 07. 2015 Thomas Forrer Uncategorized

Updated package neteye-syslogview-3.2.3-1

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15. 07. 2015 Thomas Forrer Uncategorized

Updated package neteye-syslogview-3.2.3-1

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15. 07. 2015 Thomas Forrer Downloads / Release Notes, NetEye, NetEye, NetEye

Updated package neteye-syslogview-3.2.3-1

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06. 07. 2015 Nicola Degara Events, Service Management

How to approach an ITSM EriZone implementation

For those of you who do not know, WÜRTHPHOENIX EriZone is an open source IT Service Management solution based on OTRS. It allows to efficiently and effectively manage all the internal and external incidents and service requests as well as to improve the delivery of the IT services, by increasing the customer satisfaction. WÜRTHPHOENIX EriZone…

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06. 07. 2015 Nicola Degara EriZone & OTRS

Come affrontare l’implementazione di EriZone – soluzione ITSM

Per chi di voi non lo sapesse EriZone è il nostro sistema Open Source di IT-Service Management che permette di gestire efficientemente le richieste di assistenza da parte degli utenti e amministrarle in modo organizzato. Basandosi su OTRS, soluzione leader di Help Desk e Ticketing, EriZone ne amplifica lo spettro funzionale in ambito di Service…

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06. 07. 2015 Nicola Degara EriZone & OTRS

Wie kann die Implementierung einer ITSM-Lösung wie EriZone in Angriff genommen werden?

EriZone, unsere Open Source IT Service Management Lösung, erlaubt die effiziente Verwaltung aller Support-Anfragen Ihrer Kunden und Mitarbeiter. Basierend auf OTRS, erweitert EriZone das Funktionalitäten-Spektrum in den Bereichen Access Management, Service Operation und Service Desk und stellt somit eine Komplettlösung zur Optimierung Ihrer IT Services dar. Alle Anfragen können in wenigen Schritten kategorisiert, zugewiesen und…

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