21. 08. 2018 MarinovMihail Downloads / Release Notes, Service Management

EriZone 5.5 packages Updates

  • EriZoneCore-5.5.2.opm
  • EriZoneServiceDeskEnhancement-5.5.2.opm
    Ticket template based on selected service and category – check template change on new service selection has been enabled
  • EriZoneTheme-5.5.2.opm
    Logo can be shown in external email notifications with Outlook client. In order to enable that feature create a png/jpeg logo and set Framework >> Frontend::Agent >> AgentLogoEmail config item via Admin >> SysConfig

Upgrade packages via Admin >> Package Manager. The upgrade procedure must be done STRICTLY in the following sequence:

EriZoneCore
EriZoneServiceDeskEnhancement
EriZoneTheme
Remaining EriZone packages

MarinovMihail

MarinovMihail

Developer at Würth Phoenix
“Hi guys! I’m Mihail and since the university years I has been fascinated by distributed systems and measurements on them. Now when I join the Neteye project I get the possibility to continue with this passion and this is great. My free time is completely dedicated to my wife and my daughters, I simply love them.”

Author

MarinovMihail

“Hi guys! I’m Mihail and since the university years I has been fascinated by distributed systems and measurements on them. Now when I join the Neteye project I get the possibility to continue with this passion and this is great. My free time is completely dedicated to my wife and my daughters, I simply love them.”

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