Blog Entries

27. 02. 2015 Nicola Degara Uncategorized

Nuova versione EriZone 3.1.8

New version of EriZone (3.1.8) is now available for the download: FEATURES LIST New Parameter to Filter on CustomerTicketSearch based on CustomerGroup: Ticket::Frontend::CompanyTicketAccessGroup New Fields available in iCMDB for GLPI interface: Inventory – Location – Group (manual changes on the CIs definition and import procedure are needed (see notes afterwards for more information); it requires the…

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12. 08. 2014 Nicola Degara Uncategorized

EriZone 3.0.1.57 steht zur Verfügung

Eine neue EriZone Version (3.0.1.57) steht zum Download bereit: Die neue Version enthält einige major fixes und die folgenden Weiterntwicklungen: TicketTo Process Split of column From/Titel in Ticket Übersicht Autotime unit counter Responsive Kunden-Benutzeroberfläche für Internet Explorer 8 UPGRADING VORGANG

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12. 08. 2014 Nicola Degara Downloads / Release Notes, Service Management

New version of EriZone (3.0.1.57)

New version of EriZone (3.0.1.57) is now available for the download: The new version contains a lot of major fixes and the following major enhancements: TicketTo Process Split of column From/Title in ticket overview Autotime unit counter Full compatibility of responsive customer interface with Internet Explorer 8 UPGRADING PROCEDURE

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12. 08. 2014 Nicola Degara Uncategorized

Nuovo: EriZone 3.0.1.57

La versione EriZone (3.0.1.57) é disponibile: La versione nuova contiene una serie di major fixes ed i miglioramenti seguenti: TicketTo Process Split of column From/Titolo nel ticket overview Autotime unit counter Interfaccia customer responsive per Internet Explorer 8 PROCEDIMENTO PER L’UPGRADE

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23. 07. 2014 Nicola Degara Asset Management

È disponibile una nuova versione di EriZone Access Management

Un nuovo hotfix del pacchetto EriZone Access Management può essere scaricato. Sono stati effettuati miglioramenti significativi, quindi raccomandiamo l’aggiornamento per tutti sistemi EriZone 3. La procedura per l’upgrade la potete trovare nel seguente post.

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23. 07. 2014 Nicola Degara Asset Management

Neue Version des EriZone Access Managements ist verfügbar

Ein neues Hotfix des EriZone Access Management Packages steht zum sofortigen Download zur Verfügung. Einschlägige Verbesserungen wurden vorgenommen, daher empfehlen wir das Upgrade für alle EriZone 3 Systeme. Der Vorgang für das Upgrade ist in diesem Post beschrieben.

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23. 07. 2014 Nicola Degara Asset Management, Downloads / Release Notes, Service Management

New Version of EriZone Access Management is Available

A new hotfix for the EriZone Access Management package is available for immediate download. Major issues have been resolved: therefore we suggest the upgrade for all the EriZone 3 systems The upgrade procedure is described in this post.

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22. 07. 2014 Nicola Degara Uncategorized

Neu: WÜRTHPHOENIX EriZone 3 Upgrade verfügbar

Das Upgrade auf WÜRTHPHOENIX EriZone 3 steht ab sofort zur Verfügung! Das Upgrade ist mit WÜRTHPHOENIX EriZone 3.0.x kompatibel

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22. 07. 2014 Nicola Degara Downloads / Release Notes, Service Management

New: WÜRTHPHOENIX EriZone 3 Upgrade is Available

A new upgrade for WÜRTHPHOENIX EriZone 3 is out now! The upgrade is compatible only for WÜRTHPHOENIX EriZone 3.0.x

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22. 07. 2014 Nicola Degara Uncategorized

Nuovo: Aggiornamento per WÜRTHPHOENIX EriZone 3 disponibile

É disponibile un nuovo aggiornamento dei pacchetti EriZone L’aggiornamento è disponibile solo per la versione WÜRTHPHOENIX EriZone 3.0.x

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22. 05. 2014 Nicola Degara Uncategorized

Valutazione del grado di soddisfazione con le faccine in EriZone

Avete mai utilizzato gli emoticons per esprimere il vostro stato d’animo? Ebbene, in molti paesi del globo così come in Italia esiste la possibilità di fornire il proprio indice di gradimento attraverso degli emoticons per valutare i vari servizi offerti dalla pubblica amministrazione. Una procedura semplice ed immediata, che consiste nel dare un voto attraverso…

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22. 05. 2014 Nicola Degara Uncategorized

Evaluate the customer satisfaction with the emoticons in EriZone

Have you ever used the emoticons to express your mood? Well, in many countries around the globe there is the opportunity to evaluate the various services offered by the public administration through the usage of the emoticons . A simple and quick procedure, which consists in giving a vote through three smiley faces: a smiling,…

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22. 05. 2014 Nicola Degara Service Management

Evaluate the customer satisfaction with the emoticons in EriZone

Have you ever used the emoticons to express your mood? Well, in many countries around the globe there is the opportunity to evaluate the various services offered by the public administration through the usage of the emoticons . A simple and quick procedure, which consists in giving a vote through three smiley faces: a smiling,…

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