TLTR1: Did you pick all the sweet grapes that grew in your vineyard? They’re sweet, but they degrade faster than you think. Now, to give them long-lasting value, get the must out of it and put a lot of knowledge, time and effort to create a high-value wine! TLTR2: Do you have an automatically fed…
Read MoreIn the context of IT management, migrating data between different environments can be a critical activity. GLPI is a widely used open-source platform for IT asset and help desk management. When transitioning from an on-premise instance to a cloud version (such as NE4 Cloud), the migration process can become extremely complex. This article analyzes a…
Read MoreWhat are Assets in Jira? Jira is not only a tool for managing projects, tasks, tickets and bugs but also a powerful way to manage and track assets, making it an even more indispensable tool for teams. But what exactly is an asset? An asset can be defined simply as the physical or digital representation…
Read More“Alexa, please tell me all the devices assigned to me!” – This may not be a frequent request in the life of a service manager (yet). However, giving your customers visibility of the assets registered in their name is a sign of transparency, trust and good organization. But let’s start from the beginning of the…
Read MoreIn my previous article I introduced what GDPR (General Data Protections Regulations) is, what measures it introduces, and how IT asset management (ITAM) can support it. In this second post we’ll see which IT asset management modules are available in NetEye, our IT System Management solution. Introduction Within ITSM (IT Service Management), ITIL defines the…
Read MoreTutti i nostri clienti che utilizzano l’asset management integrato in NetEye conoscono bene le potenzialità offerte da OCS Inventory e GLPI e dalla loro integrazione. Spesso però non tutte le funzionalità vengono sfruttate per la gestione del ciclo di vita degli asset. Tra le caratteristiche disponibili per una gestione completa del ciclo di vita degli…
Read MoreUnsere Kunden die das Asset Management Modul von NetEye bereits verwenden, kennen das Potenzial von OCS Inventory und GLPI nur zu gut. Trotzdem kommt es vor, dass nicht alle Funktionen voll ausgenutzt werden. Besonders hervorheben möchte ich folgende Funktionen:
Read MoreIf you are using our Asset Management module integrated into NetEye, you probably already know about the potential of OCS Inventory and GLPI. However, often users are not aware of all the functionalities available in Life Cycle Asset Management. So let’s highlight some of the most important features to manage the entire life cycle of…
Read MoreTi invitiamo al training per la gestione di componenti hardware e software di apparecchiature informatiche e l’assistenza “Help desk” con GLPI. Le giornate formative, realizzate da Würth Phoenix, ti offriranno la possibilità di entrare in contatto con i nostri esperti per approfondire le tue conoscenze amministrative e ottimizzare i processi di manutenzione della tua azienda….
Read More[box] IT Asset Management (ITAM) entails collecting inventory, financial and contractual data to manage the IT asset throughout its life cycle. ITAM depends on robust processes, with tools to automate manual processes. Capturing and integrating autodiscovery/inventory, financial and contractual data in a central repository for all IT assets enables the functions to effectively manage vendors…
Read MoreThe new Würth Phoenix training calendar 2016 is now available. The training contents have been enriched to deepen your technical and professional skills.
Read MoreThere are some important new features available regarding the GLPI Plugin about which I wrote in my earlier article Automatic Recognition: Network Devices and their Modules. As described in that post, the GLPI Plugin, which is available since version 3.5 of NetEye, permits the automatic recognition and administration of all your network devices. The plugin…
Read MoreNetEye 3.5 will permit you the automatic recognition and administration of all your network devices. Through the implementation of an interface between the two existing modules GLPI (asset management solution within NetEye) and NeDi (network discovery) we were able to facilitate the overall asset management. This interface was realized as a standard GLPI Plugin. So…
Read MoreThis is a fixrelease for glpi 0.83: – CVE-2013-2225 + CVE-2013-2227 : Security fix ( serialize + filter classname for autoload) – Fix in contract notifications entity params
Read MoreAfter the University of Bologna, Udine and Trento also the largest Italian business school La Sapienza in Rome has installed NetEye. Key decision factors according to the IT department of La Sapienza were the easy integration of the solution into the existing infrastructure and its Open Source business model, providing more openness in adapting the solution…
Read More