Blog Entries

13. 12. 2020 Gabriele Cecco Service Management

Monitor Your Project Budget in Jira

Are you managing your projects in Jira and want to control their expenses? HawkBudget could be the application for you, and its 30-day trial is free. Thanks to HawkBudget you can enter a budget target for your project and keep costs related to hours worked and expenses under control. Let’s start! If you’ve never downloaded…

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12. 12. 2020 Gabriele Cecco Service Management

Roadmaps in Jira Software

Are you looking for a solution that allows you to manage issues and projects with Roadmap technology? Jira Software might be right for you, and the interesting thing is that you can try it out for free! In this article I’ll explain how. Choose the combination of Atlassian products that you think will help you…

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28. 10. 2020 Nicola Degara Business Service Monitoring, Cloud, Icinga Web 2, NetEye, Service Management, SLM, Unified Monitoring

NetEye Incident Response with Atlassian Opsgenie Integration

As an Atlassian partner we are working in this period on the preparation of an online demo system in parallel with the delivery of our new NetEye demo online service. For the occasion I decided to expand our already existing NetEye integration with the Atlassian ecosystem that you will find described in other previous blogs….

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21. 08. 2020 Nicola Degara NetEye, Service Management, SLM, Unified Monitoring

The NetEye and Jira Cloud Ecosystem Is Even More Integrated

Between one trial run and another, in these summer days I’ve also taken my time to deepen the theme on the interaction between NetEye 4 and ticketing systems. For my tests I chose the Jira Service Desk Cloud, and I must honestly say that the result achieved was satisfactory 🙂 As a method of integration…

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17. 07. 2020 Rocco Pezzani Icinga Web 2, NetEye

How to Integrate NetEye 4 with Jira

Jira Module for Icinga Web 2 As many of you are aware, at the end of 2019 Icinga released the first version of a Jira module for Icinga Web 2. This module gives Icinga Web 2 the ability to query Atlassian Jira Service Desk for issues related to Hosts or Services and, of course, to…

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30. 03. 2020 Gabriele Cecco Service Management

The Beauty and Power of JQL

In this period of Smart Working I am deepening my study of Atlassian products, in particular Jira Software and Jira Service Desk. One of the things that impressed me most about Atlassian products is the flexibility of the search engine given by the JQL (Jira Query Language). I must say that initially when I saw…

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