Blog Entries

03. 05. 2017 Patrick Zambelli EriZone & OTRS, NetEye, Release Notes, Release Notes

NetEye 3.10 and EriZone 5.1 have been released!

We are proud to announce the release of new minor versions of our IT System & Service Management solutions NetEye and EriZone. Go to the official  Release Notes of NetEye 3.10 (IT System Management solution) Go to the official Release Notes of EriZone 5.1 (IT Service Management solution)

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17. 01. 2017 Patrick Zambelli EriZone & OTRS, Release Notes

EriZone 5 has been released!

EriZone has evolved over the last years, becoming a comprehensive Service Management solution to address enterprise requirements. The most significant enhancements of the latest version regard the areas of Service Level Management and Service Catalogue Management, as well as the introduction of new functionalities to automate and reuse processes and activities. Besides technical extensions, the…

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17. 01. 2017 Patrick Zambelli NetEye, Release Notes

NetEye 3.9 has been released!

The most significant enhancements of the latest NetEye version regard the area of Business Service Monitoring. Moreover, the IT Operations Analytics module based on InfluxDB and Grafana is now integrated to the standard delivery of NetEye.

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17. 01. 2017 MarinovMihail EriZone & OTRS, Release Notes

EriZone 3.6 has been released!

Enhancements Filtered ticket-view for service owner, manager and service watcher: service owners can see only tickets opened of services on which they have the owner role. Restricted company-ticket-view to available services: customer can see only tickets relative to services they were enabled to. [more details here] Filter services shown to agents: realize multi-tenancy based on services….

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05. 09. 2016 NetEye Blog Admin NetEye

Visual Synthetic Monitoring

Release of Alyvix 2.3 Carnera New features to automate and measure application transactions [if you are not familiar with Alyvix, please have a look at the info-box at the bottom of this article] The new Alyvix master release 2.3  comes up with some major enhancements such as controllable precision and accuracy, more detailed reports and new performance…

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01. 09. 2016 Patrick Zambelli NetEye, Release Notes

NetEye 3.8 Has Been Released!

Among others, the latest NetEye version comes up with several improvements in the fields of Discovery and Asset Management, as well as a new possibility to recognize patterns and trends within large datasets for a reliable Performance Management. Additionally, the release of Alyvix 2.3 provides new features for End User Experience Monitoring, ready for being…

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