SNMP – Agentless Monitoring

Posted by on May 4, 2017 in Configuration Management, NetEye | 0 comments

Agentless Monitoring

In this article, I am going to explain how to implement a monitoring on your system, using an agentless solution (without Nagios’ nrpe agents), and I will underline some advantages of this useful solution. The target machine will be Linux or Unix Operating Systems.

The need can arise from the fact that some of the Operating Systems do not provide the Nagios’ agent or the customer does not intend to install software of third parties, as the system is considered too critical or the customer wants to avoid discussions with the assistance offered by the system’s vendor.

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Find out who is eating your bandwidth with ntopng

Posted by on Apr 27, 2017 in Network Traffic Monitoring | 0 comments

Who is eating my bandwidth

Who really knows what are the protocols used in the local network? Usually with netflow you can distinguish traffic per l4 port (80=http,443=https,..) but this is no more sufficient. Some applications use dynamic ports (see nfs, ftp, routed sap, …), several applications use the same ports, how can we distinguish them?

Applications grow and change really fast (like all stuff in IT world) and it is not easy to keep your netflow analysis tool aligned with this evolution.

Ntopng is able to automatically detect the applications that are generating the traffic without having to define and use filters.

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IoT, big data, Cloud: the NetEye’s answer

Posted by on Apr 19, 2017 in NetEye, Uncategorized | 0 comments

IoT_EN

On May 16 you can meet us at the Internet of Things conference. We will discuss about the new challenges for the IT management in the digital transformation process including IoT, Smart City, Cloud and Big Data.

Only the companies that react rapidly to the changing needs of the market are able to maintain a competitive edge. That is why the industry 4.0 and the implementation of new technologies are a necessary step. The use of intelligent networked devices, the so-called Internet of Things, requires a new control mode: a holistic monitoring approach that centralizes and integrates all components necessary for the provision of IT services.

During the event, we will present how NetEye, our Unified Monitoring solution, addresses and solves these challenges. We will show success stories of customers using the monitoring solution for the management of their IoT-ready devices. We will introduce new monitoring strategies for cloud and on-premise services. Finally, we will provide an overview of the analytical capabilities of NetEye to understand the big data collected.

  • Location: Hotel Bologna Fiera
  • Date: May 16, 2017

For more details, please visit the IoT Conference link.

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Monitoring of objects in segregated networks

Posted by on Apr 6, 2017 in NetEye | 0 comments

Segregated Networks

In many companies, there are installed SNMP devices on segregated networks, which we cannot directly access. A typical example are backup networks on which the transmission of Jumbo Frames is enabled. Conventionally, there are positioned iSCSI devices and NAS, to reduce overheads and CPU cycles and hence, to increase transmission performance.

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SAP Monitoring: Experiences with SAPControl and check_SAP_health

Posted by on Mar 30, 2017 in Nagios-Plugins, NetEye | 0 comments

SAP Monitoring_v2

On SAP systems there are mapped business processes, which are critical for the organization. Therefore, special monitoring requirements arise. Not just the infrastructure has to be monitored, but also application layers, job executions and failures. It is crucial to understand where problems accumulate, which over time could lead to serious incidents.

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Review: NetEye & EriZone User Group 2017 in Nürnberg

Posted by on Mar 28, 2017 in EriZone & OTRS, NetEye | 0 comments

Gruppenfoto klein

On the 23rd of this month, the NetEye and EriZone User Group in its German version took place on in the historic tramway depot “St. Peter” in Nuremberg. The event has been hosted by NetEye customer N-ERGIE Aktiengesellschaft.

Participants had the opportunity to exchange information and experiences with other customers and got insights to the latest product features with special focus on actual topics like IT-Security and Internet of Things.  They also actively participated in the definition of the NetEye and EriZone roadmaps.

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AGENDA NetEye & EriZone User Group: Don’t miss this year’s exciting topics!

Posted by on Feb 27, 2017 in EriZone & OTRS, NetEye | 0 comments

Usergroup

VAG Museum St. Peter © Archiv Freunde der Nürnberg-Fürther Straßenbahn e.V.

The future holds major challenges, which are going far beyond standard monitoring. Internet of Things, E2E Monitoring, SIEM, Network Discovery and Anomaly Detection are keywords that are gaining increasing importance in modern enterprises. Under consideration of these actual trends, we now defined the final agenda of this year’s NetEye & EriZone User Group, which will take place on 23rd march in Nuremberg:

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Open Source assures flexibility for the integration of SMS monitoring notifications

Posted by on Feb 20, 2017 in NetEye | 0 comments

Integration existing sms gateways to open source monitoring

Icons by Dod Cosmin / CC BY 3.0 and Icons8 / CC BY-ND 3.0 

In this article, I would like to underline two main advantages of our open source IT system management solution NetEye, which regard the sending of SMS monitoring notifications.

  • High flexibility for the integration
  • Possibility of sending notifications even in case the monitoring system itself is not responding

However, let’s get one step back: As you know, open source solutions allow the communication with various notification gateways as i.e. SMS gateways, and so does NetEye. Such gateways can be connected over the network or directly to the monitoring appliance. In this context, the open source character of NetEye provides two main advantages:

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How to Tune Your Grafana Dashboards

Posted by on Feb 17, 2017 in NetEye | 2 comments

Grafana Tuning

Grafana and InfluxDB have been integrated to our IT System Management solution NetEye. This step was motivated by the high flexibility and variability offered by the combination of the two open source tools. Besides modules such as Log Management, Inventory & Asset Management, Business Service Management and many others, NetEye now offers also an IT Operations Analytics module. In this article, we will share some tricks with you, so you can enjoy even more of the power of Grafana when experimenting with the new Grafana dashboards in NetEye.

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How to send monitoring notifications to Telegram or Microsoft Teams

Posted by on Feb 14, 2017 in NetEye | 0 comments

The conventional thing in a monitoring environment is to notify problems to your staff over E-Mail. Other than E-Mails also SMS are a very common notification type. But is this all we can offer to notify people about problems in our IT?

Obviously, there is more than that. Two very handy examples are:

  • Notifications over the Telegram App (CLI)
  • Notifications over the Office 365 Web API (Microsoft Teams)

Telegram

As you are most probably aware, the WhatsApp-similar application “Telegram”, allows you to send messages to your contacts, groups and also channels. Other then WhatsApp, Telegram has an installable command line interface (CLI) through which you may script the sending of messages from a computer. You have to download and install the Telegram binaries on your monitoring server. After that, you define the notification command in the monitoring in this way:

Host Notification: telegram-cli -W -e "msg $CONTACTEMAIL$ Host '$HOSTNAME$' is $HOSTSTATE$ - Info: $HOSTOUTPUT$ - Time: $SHORTDATETIME$"

Service Notification: telegram-cli -W -e "msg $CONTACTEMAI$ NetEye - $NOTIFICATIONTYPE$ - $SERVICEDESC$ - $HOSTNAME$ - $HOSTADDRESS$ - $SERVICESTATE$ - $SHORTDATETIME$ - $SERVICEOUTPUT$"

Obviously before being able to do this, you have to register your monitoring host as a Telegram sender (the same as you would do it on your smartphone). For this you can use the same phone number you use for sending the SMS’s.

NetEye Telegram Notifications

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Optimize your daily usage of our solutions – Trainings Calendar 2017

Posted by on Feb 13, 2017 in EriZone & OTRS, NetEye | 0 comments

Würth Phoenix Trainings 2017

Do you have already implemented NetEye, EriZone or Alyvix and would like to deepen your knowledge regarding our solutions and to know the latest features?

Are you already familiar with our solutions, but desire to further exploit the vast functionalities?

Are you planning to implement our solutions in your company and want to get information about their operative handling?

For our partners and customers we are offering a targeted training program that responds to the needs and the individual prior knowledge of the participants. During the training sessions, our trainers provide practice-oriented insights in the fields of IT system monitoring, IT service management and end user experience monitoring.

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Save the Date: NetEye & EriZone Usergroup 2017 in Nuremberg

Posted by on Jan 31, 2017 in EriZone & OTRS, NetEye | 0 comments

Usergroup

VAG Museum St. Peter © Archiv Freunde der Nürnberg-Fürther Straßenbahn e.V.

Thursday, 23rd March 2017 from 10.00 AM – 5.30 PM

We are proud to invite our customers to the upcoming NetEye & EriZone usergoup. This year too, the main focus of the event will lie on the projects implemented at our customers’ IT environments. Take this opportunity to get to know details about the latest releases of NetEye and EriZone and to actively participate to the definition of new features.

When and Where:

  • Thursday, 23rd March 2017 from 10.00 AM – 5.30 PM
  • At the  historic tramway depot “St. Peter” in Nuremberg, our host is our valued client N-ERGIE Aktiengesellschaft >>Maps
  • Register now by simply writing an email to usergroup@wuerth-phoenix.com

Gain a foretaste of this year’s talks:

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EriZone 5 has been released!

Posted by on Jan 17, 2017 in EriZone & OTRS | 0 comments

New Release Notes EriZone5

EriZone has evolved over the last years, becoming a comprehensive Service Management solution to address enterprise requirements.

The most significant enhancements of the latest version regard the areas of Service Level Management and Service Catalogue Management, as well as the introduction of new functionalities to automate and reuse processes and activities. Besides technical extensions, the graphical user interface was completely redesigned resulting clearly structured and more easy to use.

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