14. 07. 2016 Oreste Attanasio NetEye

Accesso al nuovo portale service desk

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Se sei un cliente registrato puoi accedere al tuo account sul nuovo WÜRTHPHOENIX Service Desk Portal!

Il nostro nuovo Portale Service Desk è basato sull’ultima versione di IT-Service Management solution EriZone

Vai su http://servicedesk.wuerth-phoenix.com tramite il tuo dispositivo preferito e clicca su “Forgot password?”:

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Inserisci il tuo indirizzo e-mail con il quale sei registrato:

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Clicca sul link ricevuto tramite e-mail (simile a http://servicedesk.wuerth-phoenix.com/otrs/customer.pl?Action=CustomerLostPassword;Token=XXXXXXXX)

Verrai indirizzato alla seguente pagina:

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A questo punto riceverai la tua password via e-mail. Potrai usare questa password per fare il login iniziale:

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La semplice interfaccia di WÜRTHPHOENIX EriZone  ti permetterà di gestire tutte le tue richieste:

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e di creare ticket per i servizi sottoscritti:Selection_061

Non esitare a contattarci in caso necessiti di assistenza per il nuovo WÜRTHPHOENIX Service Desk Portal. Contact

Oreste Attanasio

Oreste Attanasio

Team Leader Service & Support at Würth Phoenix
I graduated in Applied Computer Science at the University of Bolzano in 2006. After 3 years of experience as consultant in a small IT business IT I decided to move on, and found Würth Phoenix as a good starting point for a career. After serving several years as a developer, consultant and support engineer, I now lead the Service & Support Team and aim to deliver best quality services to our customers, by helping them using our products together with the strength of Open Source, in which I strongly believe.

Author

Oreste Attanasio

I graduated in Applied Computer Science at the University of Bolzano in 2006. After 3 years of experience as consultant in a small IT business IT I decided to move on, and found Würth Phoenix as a good starting point for a career. After serving several years as a developer, consultant and support engineer, I now lead the Service & Support Team and aim to deliver best quality services to our customers, by helping them using our products together with the strength of Open Source, in which I strongly believe.

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