Blog Entries

19. 11. 2018 NetEye Blog Admin EriZone & OTRS, NetEye

Our contribution to the SFScon

Also this year we took an active part at the South Tyrol Free Software Conference “SFScon”, an annual Italian conference dedicated to new technologies in the field of Open Source and Free Software. 400 participants joined the event, with session divided in parallel tracks about “DevOps”, “AI & Analytics”, “Best Practices” and “Data Infrastructure &… Read More

14. 11. 2018 Benjamin Gröber NetEye, NetEye Updates

Updated modules neteye-api neteye-thruk neteye-nagios-bp

Updated neteye-api-2.0.1-1, neteye-thruk-2.20.2_neteye2.0.7-1, neteye-nagios-bp-1.8.2-1 : – Fixed: OTP is shown wrongly sometimes – Fixed: Business Process navigation slow when using AST feature – Fixed: Business Process editing slow with elevated number of Business Processes

13. 11. 2018 Benjamin Gröber Configuration Management, Development, Linux, NetEye

How we leveraged DRBD 9 autopromote for a simplified Pacemaker Cluster layout

Historically, NetEye Clusters were configured with DRBD as Master/Slave resources.  This led to the following rather cumbersome resource configuration for an N-node cluster: $SERVICE_drbd_master ( x 1 ) $SERVICE_drbd_master_clone ( x N ) $SERVICE_drbd_fs $SERVICE_virt_ip $SERVICE Note: $SERVICE serves as placeholder for any Cluster Service running in NetEye 4. At least ten constraints were necessary… Read More

12. 11. 2018 NetEye Blog Admin EriZone & OTRS, NetEye, Uncategorized

Our presence at this week´s SFScon

Würth Phoenix will contribute to this week’s South Tyrol Free Software Conference at the NOI Techpark in Bolzano.  Susanne will hold a dedicated speech on Successful Performance Monitoring, focusing on operations analytics [ITOA] and Machine Learning techniques.  A parallel Hackathon contest with different topics to work on, one jury and amazing prizes, will also be… Read More

09. 11. 2018 MarinovMihail EriZone Updates

EriZone 5.6 packages Updates

EriZone-5.6.2.opm EriZoneCore-5.6.2.opm EriZoneTheme-5.6.2.opm Cancel & close window button is not visible for ticket actions when the ticket is unlocked Upgrade packages via Admin >> Package Manager. The upgrade procedure must be done STRICTLY in the following sequence: EriZone EriZoneCore EriZoneTheme

08. 11. 2018 NetEye Blog Admin NetEye

Attending the OSMC in Nuremberg

From this November 5th to 8th, more than 250 system engineers, developers, network engineers and IT managers met in Nuremberg, Germany to discuss the latest approaches to monitoring and observability.  The four-day event comprised 3 tracks of expert presentations on November 6th and 7th, technical workshops on the 5th, and a full-day hackathon directly following… Read More

06. 11. 2018 Luca Buonocunto EriZone & OTRS, NetEye

NetEye/EriZone as Enterprise Service Management Governance Enablers

Enterprise service management deals not only with IT processes, but also with interrelated end-to-end business processes.  Its main goal is to put into motion policies crafted by senior management in accordance with a specific governance framework in order to bring value and cost savings across the enterprise.  It is important to note that these policies… Read More

05. 11. 2018 Charles Callaway EriZone & OTRS, Release Notes

EriZone 5.6 Release Notes

Welcome to the latest version of our Service Management solution EriZone version 5.6. Product: EriZone Release Number: 5.6 Release Date: October 31, 2018 Release Type: Minor Previous Release: 5.5 These release notes for EriZone 5.6 describe new features and improvements, and provide information on how to upgrade.Enhancements Upgrade OTRS from 5.0.28 to 5.0.30. Upgrade Grafana… Read More

02. 11. 2018 Charles Callaway NetEye, Release Notes

NetEye 4.3 and NetEye 3.15 Release Notes

NetEye 4.3 Release Notes Welcome to the 4.3 version of our NetEye v4 Unified Monitoring Solution. Following version 4.2, the new and updated features in this version focus on security for the Log Manager based on Elastic Stack and for clustered environments, and simplifying the upgrade procedure. Product: NetEye Release Number: 4.3 Release Date: October… Read More

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