Blog Entries

01. 06. 2018 MarinovMihail Downloads / Release Notes, Service Management

EriZone 5.4 packages Updates

EriZoneCore-5.4.4.opm Configuration for CC customer search field has been added EriZoneTheme-5.4.4.opm Maintenance message layout problem Label issue on DynamicField on AgenTicketZoom Customer view: symbol “::after” not displayed correctly RichText in QuickTicket view wrong on mobile EriZoneJIRA-5.4.1.opm DoNotSplitJIRATicket parameter is not passed to Daemon task EriZoneActivityManagement-5.4.1.opm Priority is not mandatory for AMActivities, so null should be…

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22. 05. 2018 MarinovMihail Downloads / Release Notes, Service Management

EriZone 5.4 packages Updates

EriZoneCore-5.4.2.opm EriZoneServiceDeskEnhancement-5.4.2.opm EriZoneTheme-5.4.2.opm QuickTicket Template erroneous warning popup message when templete is disabled for service/categoryUpgrade packages via Admin >> Package Manager. The upgrade procedure must be done STRICTLY in the following sequence: EriZoneCore EriZoneServiceDeskEnhancement EriZoneTheme Remaining EriZone packages

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18. 05. 2018 NetEye Blog Admin NetEye, Service Management

NetEye customer “beegy” awarded as “Innovator of the year”

The renowned German economic magazine “brand eins” recently honored the most innovative companies in Germany. In the energy and environment sector long lasting NetEye customer “beegy” headquartered in Mannheim is listed on top of the podium. beegy has created a suite of remote-controlled photovoltaic panels, Tesla Powerwalls, and charging points for electric vehicles. These services…

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17. 05. 2018 Arianna Cunaccia Events

Discover your Network – NeDi Training 2018

How many different types of devices, vendors and operating systems can you find in your infrastructure? It is almost impossible nowadays to keep track of your devices and to map out your network topology without a proper tool. NeDi simplifies the discovery procedure, providing an exact plan of your network. All useful information such as…

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17. 05. 2018 Paolo Lioni NetEye, Service Management

Our first “Stay tuned” NetEye & EriZone meeting

Sharing inspiring experiences and exciting news on NetEye and EriZone:  These were the two main ingredients that made our first Stay Tuned meeting a success. With the idea of always keeping our customers up to date on the latest innovations in the IT Service management and monitoring fields, we have organized a roundtable for a…

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15. 05. 2018 Davide Bizzarri APM, NetEye, Unified Monitoring

How to monitor docker containers using cAdvisor [ Part 2 ]

Introduction In this second part of the tutorial we will create a Grafana dashboard to visualize the performance data that we have collected in the first part of the tutorial that can be found here: How to monitor docker containers using cAdvisor [ Part 1 ] 1. Create a new Data Source The first thing…

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14. 05. 2018 NetEye Blog Admin Events, Log-SIEM, NetEye

IT Security Conference 2018 – Get your VIP tickets

Our rapidly changing digital world is demanding new monitoring strategies  for managing your IT infrastructure and adapting business transformations in real time. IoT, mobility and Hybrid Clouds offer opportunities as well as potential risks and challenges. How can you succeed in shifting your security posture from reactive to active, and your IT service monitoring from…

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09. 05. 2018 Arianna Cunaccia Anomaly Detection, ITOA, NetEye

NetEye Analytics and Dashboards Training

The main objective for IT today is to guarantee high performance services and business continuity. To achieve these goals, you need to combine at least three fundamental aspects: the right analytical capacity to measure each relevant metric both at the application and at the infrastructural level; timely notifications to intervene quickly and preemptively; and finally,…

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08. 05. 2018 Georg Kostner Predictive Analysis

The Future of NetEye

NetEye unveils redesigned interface with fully enhanced monitoring capabilities We are proud to announce that we are continuing to innovate with our NetEye 4 monitoring solution.  This major update provides a significant step forwards, and is the clear result of the development of our business solutions synchronizing with market demand. This new version is a…

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04. 05. 2018 Davide Bizzarri Downloads / Release Notes

Updated neteye-api to 1.15.1-1 for NetEye 3.13

– Fixed shared memory creation (NETHRUK-198)

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02. 05. 2018 Charles Callaway Anomaly Detection, Downloads / Release Notes, NetEye

NetEye 3.13 and 4.1 Release Notes

NetEye 3.13 Release Notes Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces methods to automate business process creation, scheduling of asset import via CSV, load balancing best practices, and improved Grafana dashboards. Product: NetEye Release Number: 3.13 Release Date: April 30, 2018 Release Type: Minor Previous Release: 3.12 System Requirements: NetEye 3.12 installation or…

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02. 05. 2018 Charles Callaway Downloads / Release Notes, Service Management

EriZone 5.4 Release Notes

Welcome to the latest version of our Service Management solution EriZone version 5.4. Product: EriZone Release Number: 5.4 Release Date: April 30, 2018 Release Type: Minor Previous Release: 5.3 These release notes for EriZone 5.4 describe new features and improvements and provide information on how to upgrade. Enhancements Scalable priority management for activities in Activity Management. This feature enables organizations to…

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26. 04. 2018 NetEye Blog Admin Anomaly Detection, Events, NetEye, Service Management

NetEye & EriZone User Group: Presentation review

On the 18th April in Munich the second edition of our German NetEye & EriZone User Group took place at the Microsoft HQ in Munich. The yearly customer event also in its German edition proved to be an important sharing platform for the definition of our solutions’ new evolution phase. What resulted from the presentations and dedicated…

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23. 04. 2018 Davide Bizzarri APM, NetEye

How to monitor docker containers using cAdvisor [ Part 1 ]

Introduction In this tutorial we will install and configure cAdvisor (Container Advisor) to collect performance data from a host machine and from each container running on it, and write then write that data into InfluxDB.  After that it will be possible to visualize the collected performance data using Grafana. We will use NetEye, on which…

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20. 04. 2018 NetEye Blog Admin Events, NetEye, Service Management

Impressions NetEye & EriZone User Group

A big thank you to all participants of this year´s German edition of the NetEye & EriZone user Group.
Find here some first pictures of the event….

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