Blog Entries

17. 12. 2018 Mirko Morandini EriZone & OTRS

I’ll show you “my Assets”!

“Alexa, please tell me all the devices assigned to me!” – This may not be a frequent request in the life of a service manager (yet). However, giving your customers visibility of the assets registered in their name is a sign of transparency, trust and good organization. But let’s start from the beginning of the… Read More

21. 12. 2017 Giuseppe Di Garbo EriZone & OTRS, NetEye

The Role of IT Asset Management in GDPR Compliance (Part II)

In my previous article I introduced what GDPR (General Data Protections Regulations) is, what measures it introduces, and how IT asset management (ITAM) can support it. In this second post we’ll see which IT asset management modules are available in NetEye, our IT System Management solution. Introduction Within ITSM (IT Service Management), ITIL defines the… Read More

09. 08. 2017 Giuseppe Di Garbo Uncategorized

Gestione del ciclo di vita degli asset con GLPI ed OCS Inventory

Tutti i nostri clienti che utilizzano l’asset management integrato in NetEye conoscono bene le potenzialità offerte da OCS Inventory e GLPI e dalla loro integrazione. Spesso però non tutte le funzionalità vengono sfruttate per la gestione del ciclo di vita degli asset. Tra le caratteristiche disponibili per una gestione completa del ciclo di vita degli… Read More

09. 08. 2017 Giuseppe Di Garbo Uncategorized

Verwaltung des gesamten Asset-Lebenszyklus in GLPI und OCS Inventory

Unsere Kunden die das Asset Management Modul von NetEye bereits verwenden, kennen das Potenzial von OCS Inventory und GLPI nur zu gut. Trotzdem kommt es vor, dass nicht alle Funktionen voll ausgenutzt werden. Besonders hervorheben möchte ich folgende Funktionen:

09. 08. 2017 Giuseppe Di Garbo Asset Management, Asset Management, Asset Management, NetEye, NetEye, NetEye

Life Cycle Asset Management with GLPI and OCS Inventory

If you are using our Asset Management module integrated into NetEye, you probably already know about the potential of OCS Inventory and GLPI. However, often users are not aware of all the functionalities available in Life Cycle Asset Management. So let’s highlight some of the most important features to manage the entire life cycle of… Read More

21. 07. 2016 Arianna Cunaccia Uncategorized

Diventa un esperto GLPI! 20-21 settembre – Bolzano

Ti invitiamo al training per la gestione di componenti hardware e software di apparecchiature informatiche e l’assistenza “Help desk” con GLPI. Le giornate formative, realizzate da Würth Phoenix, ti offriranno la possibilità di entrare in contatto con i nostri esperti per approfondire le tue conoscenze amministrative e ottimizzare i processi di manutenzione della tua azienda…. Read More

13. 07. 2016 Giuseppe Di Garbo Asset Management, NetEye

Asset Management in NetEye: Management of smartphones, tablets and SIM cards

[box] IT Asset Management (ITAM) entails collecting inventory, financial and contractual data to manage the IT asset throughout its life cycle. ITAM depends on robust processes, with tools to automate manual processes. Capturing and integrating autodiscovery/inventory, financial and contractual data in a central repository for all IT assets enables the functions to effectively manage vendors… Read More

21. 01. 2016 Arianna Cunaccia Asset Management, EriZone & OTRS, Log Auditing, NetEye, Real User Experience Monitoring

Würth Phoenix Training Calendar 2016

The new Würth Phoenix training calendar 2016 is now available. The training contents have been enriched to deepen your technical and professional skills.

20. 04. 2015 Patrick Zambelli Asset Management, NetEye, Uncategorized

GLPI Plugin UPDATE: Automatic Recognition of network devices and their modules

There are some important new features available regarding the GLPI Plugin about which I wrote in my earlier article Automatic Recognition: Network Devices and their Modules. As described in that post, the GLPI Plugin, which is available since version 3.5 of NetEye, permits the automatic recognition and administration of all your network devices. The plugin… Read More

30. 06. 2014 Patrick Zambelli Asset Management, NetEye, Uncategorized

Automatic Recognition: Network Devices and their Modules

NetEye 3.5 will permit you the automatic recognition and administration of all your network devices. Through the implementation of an interface between the two existing modules GLPI (asset management solution within NetEye) and NeDi (network discovery) we were able to facilitate the overall asset management. This interface was realized as a standard GLPI Plugin. So… Read More

14. 04. 2014 Juergen Vigna NetEye, NetEye Updates

Updated neteye-glpi packages version 0.83.91

This is a fixrelease for glpi 0.83: – CVE-2013-2225 + CVE-2013-2227 : Security fix ( serialize + filter classname for autoload) – Fix in contract notifications entity params

15. 11. 2012 NetEye Blog Admin Asset Management, Nagios, NetEye

NetEye adopted by the main European University

After the University of Bologna, Udine and Trento also the largest Italian business school La Sapienza in Rome has installed NetEye. Key decision factors according to the IT department of La Sapienza were the easy integration of the solution into the existing infrastructure and its Open Source business model, providing more openness in adapting the solution… Read More