Blog Entries

10. 03. 2015 NetEye Blog Admin NetEye

OSSM Conference – WORKSHOPS

Im Rahmen der diesjährigen Open Source System Management Conference, organisiert Würth Phoenix vier verschiedene Workshops, um eine Kombination zwischen theoretischem Wissen und praktischen Erfahrungen zu vermitteln. Themenbereiche wie die Highlights des neuen Release von ntopng, Process Management mit OTRS, Event Handling mit NetEye 3.5 und Log Management mit NetEye, Elasticsearch, Logstash and Kibana 4 werden…

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10. 03. 2015 NetEye Blog Admin Events, NetEye, Service Management, Unified Monitoring

OSSM Conference – WORKSHOPS

To further deepen the topics that will be covered during the Open Source System Management Conference, Würth Phoenix organizes four different workshops. The workshops will be held on April 15 at the Würth Phoenix Training Center to address the highlights for the network traffic analysis with ntopng, the process management with OTRS, the Event Handler and Log Management…

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02. 03. 2015 NetEye Blog Admin NetEye

NetEye 3.5 ist ab sofort verfügbar!

Die neue Version NetEye 3.5 ist ein wichtiger Meilenstein in der Entwicklung unserer IT-Service Management Lösung. Um sowohl den Ansprüchen unserer Kunden, als auch den stetig steigenden Anforderungen in der komplexen Welt des IT-Monitorings gerecht zu werden, wurden verschiedene Anpassungen und Neuerungen eingeführt. Herausforderungen wie z.B. die Überwachung von Cloud-Umgebungen, Web-Diensten oder virtualisierten IT-Infrastrukturen können…

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02. 03. 2015 NetEye Blog Admin NetEye

Nuovo rilascio di NetEye v. 3.5

Siamo lieti di annunciare con orgoglio il rilascio di NetEye 3.5. La nuova versione rappresenta un’importante pietra miliare per lo sviluppo della soluzione. Oltre a rispondere alle esigenze dei clienti, NetEye continua ad allinearsi alle nuove richieste nate dalla crescente complessità delle infrastrutture per il monitoraggio di ambienti cloud, web service e virtualizzazioni. Il nuovo…

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02. 03. 2015 NetEye Blog Admin NetEye, Service Management

New NetEye Release for 2015!

The newly released NetEye version 3.5 represents an important milestone for the development of the solution. In addition to responding to customer needs, NetEye continues to align itself to the new requirements of the growing monitoring complexity generated by the introduction of cloud environments, web services and virtualizations in the IT infrastructures. The new release…

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27. 02. 2015 NetEye Blog Admin Events, NetEye, Service Management

Open Source Conference in Rome

Also this year Würth Phoenix invites you to the Open Source Conference in Rome, which will be held March 31st at the convention center of the Barcelo Aran Mantegna Hotel. At this year’s conference our keynote will be: Log Management & related: more and more we are inundated with requests from the privacy guarantor, new…

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27. 02. 2015 NetEye Blog Admin EriZone & OTRS, NetEye

Vi aspettiamo alla Open Source Conference di Roma il 31 marzo

Anche quest’anno Würth Phoenix vi invita alla Open Source Conference di Roma, che si terrà il 31 marzo presso il centro congressi del Barcelò Aran Mantegna Hotel, in via Andrea Mantegna 130, Roma. Alla conferenza di riferimento del centro Italia, saremo presenti con l’intervento: “Log Management & affini: sempre di più siamo sommersi da richieste…

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24. 02. 2015 NetEye Blog Admin Uncategorized

Gestione multicanale dei processi di Help Desk

Siamo lieti di comunicarvi che Würth Phoenix ha stabilito una nuova partnership con Telenia Software S.r.l. una software house italiana con sede a San Bonifacio. L’impresa fondata nel 1994 si occupa dello sviluppo e della commercializzazione di soluzioni di Contact Management. Per migliorare i servizi offerti ai loro clienti, Telenia Software ha deciso di integrare…

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24. 02. 2015 NetEye Blog Admin Uncategorized

Multi Channel Management Ihrer Help Desk Prozesse

Hiermit möchte ich Sie über die neue Partnerschaft zwischen Würth Phoenix und dem italienischen Software Haus Telenia Software GmbH informieren. Das 1994 gegründete Unternehmen widmet sich der Entwicklung und der Vermarktung von Contact Management Lösungen. Um die Leistungen, welche das Unternehmen seinen Kunden zur Verfügung stellt zu optimieren, hat Telenia Software beschlossen unsere IT-Service Management Lösung…

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24. 02. 2015 NetEye Blog Admin Events, Service Management

Multi-Channel Management of your Help Desk Processes

This post is to communicate our new partnership with the Italian Software House Telenia Software S.r.l.. Founded in 1994 the company is dedicated to develop and market Contact Management Solutions. To improve the service delivered to their customers, Telenia Software shortly decided to integrate our IT-Service Management solution EriZone into their VoIP software plattform TVox…

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24. 02. 2015 NetEye Blog Admin NetEye, Real User Experience

End User Experience Training in Padua

It often happens that users complain of IT services, especially aout performance and response time. With a traditional monitoring strategy it is not always so immediate to identify the cause of these problems. The proactive identification of potential bottlenecks is therefore a must for a company that wants to increase the usability of the various…

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24. 02. 2015 NetEye Blog Admin NetEye, Real User Experience Monitoring

End User Experience Training a Padova

Capita spesso che gli utenti si lamentino dei servizi ricevuti, soprattutto dal punto di vista prestazionale e dei tempi di risposta. Non è sempre così immediato con una struttura di monitoraggio tradizionale individuare la causa di tali problematiche. L’identificazione proattiva di potenziali punti deboli è quindi d’obbligo ad un’azienda che voglia aumentare l’usabilità dei vari…

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16. 02. 2015 NetEye Blog Admin Uncategorized

Save the date: Die 7. Open Source System Management Conference steht vor der Tür!

Spannende Vorträge, interessante Kontakte, internationale Sprecher – auch 2015 kann die Open Source System Management Conference in Bozen wieder mit einem hochkarätigen Programm aufwarten! Unter der Highlights: ITSM-Mastermind Colin Rudd, Ami DeMartine von Forrester und Open Source Visionär Jan Wildeboer von Red Hat

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16. 02. 2015 NetEye Blog Admin Uncategorized

Save the Date: Settima edizione della Open Source System Management Conference

Discussioni coinvolgenti, possibilità di confronto con noti esponenti del settore, relatori di fama internazionale – quest’ anno la Open Source System Management Conference offrirà un programma ricco ed innovativo.  Tra i principali relatori troviamo l’esperto ITSM Colin Rudd, Ami DeMartine della Forrester Research e il visionario Open Source Jan Wildeboer di Red Hat.

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16. 02. 2015 NetEye Blog Admin Events

Save the Date: 7th Edition of Open Source System Management Conference

Exciting talks, extensive networking possibilities, international speakers – also in 2015 the Open Source System Management Conference comes up with an impressive program! Some highlights at a glance: ITSM-Mastermind Colin Rudd, Ami DeMartine from Forrester and Open Source visionary Jan Wildeboer from Red Hat

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