The NetEye 4.9 release introduced a brand new module called Shutdown Manager. My aim in this blog is not to explain how the Shutdown Manager works, but instead to introduce the logic behind it in order to better explain when you should use it, and how you can deliver a configuration file during Icingaweb2 Director…
Read MoreIn every Enterprise, that extra step you need to master for monitoring is always a bit problematic. Normally, the people doing monitoring or who are responsible for the monitoring infrastructure are different from those doing daily administrative work on the server infrastructure. Most of the time, new servers are up and running much sooner than…
Read MoreA manual user configuration migration is required before upgrading to 4.10. Starting in version 4.9, NetEye supports Grafana user management, which is completely integrated into NetEye via its existing roles mechanism. NetEye administrators can create new roles that map to Grafana roles (admin, editor or viewer) at the level of organizations and teams. NetEye users must then be…
Read MoreThe Remote Desktop Services Microsoft’s Remote Desktop Services are widely used by companies to let users use applications inside a server farm. Typically the reasons to use Remote Desktop are: Standardized environment and configuration Easy maintenance during application version upgrades Lower resource usage on the clients Better bandwidth usage in case of a slow connection…
Read MoreIn this post we’re going to learn how to create an SLM report for a Business Process. Let’s get started. The concept here is to create a host that contains the checks for the Business Process we want to generate the report for, and then create the report for that host. Prerequisites: NetEye 4.7 or…
Read MoreDuring NetEye development, the R&D team relies on a Continuous Integration system (based on automated tools), that helps us identify errors, gaps and missing requirements, or in other words, that checks whether the actual results match the expected results. Developing high quality software means not only staying on the safe side by finding and correcting…
Read MoreThe Service Level Management (SLM) module was introduced in NetEye 4.7. Thanks to this module, it is now possible to define customers, service level agreement types and contracts, which permits users to easily manage the agreements they have with their customers in terms of availability of their hosts and services. Tightly coupled with the SLM…
Read MoreScheduling downtime is extremely useful, if not essential, for the correct management of a monitoring system. What exactly is downtime and what is the reason for having it? “Downtime can be scheduled for planned server maintenance or any other targeted service outage you are aware of in advance. Downtime suppresses notifications and can trigger other…
Read MoreDeploying a NetEye Cluster If you regularly follow this blog, you know that we automatically generate and test a NetEye ISO every night. Starting from the ISO, we can also automatically provision a NetEye virtual machine in a VMware vSphere infrastructure. One might wonder, “What if, since I already have these two ingredients available, I…
Read MoreDeploying a Single Instance As you probably already know, here at Würth Phoenix we love Ansible. Our journey started by using Terraform for simple automation tasks like generating a virtual machine in vSphere starting from an existing template, only to switch to Ansible later. Ansible is now our everyday companion for automation. As mentioned earlier,…
Read MoreOne frequently noted problem in AX 2012 is the performance of inventory on-hand. The worst part is that while the problem is known, the solutions aren’t. You can try to solve it by guessing and poking around, but you may never discover the true underlying cause. And it’s also a bit of a naughty beast: here today, gone…
Read MoreScenario Cisco WLC is widely used by many Enterprise Companies to manage their wireless networks due to its efficiency and advanced features. Its management web console has a wealth of configuration parameters, but it doesn’t offer a clear overview on what’s happening across the wireless network. Fortunately, a lot of real time information is available…
Read MoreThe introduction of the new Elastic Features (formerly, X-Pack packages) for the Elastic Stack added many new functionalities to the previous implementation in Net-Eye. One of them is the Watcher feature. Let’s discuss a use case based on this feature. Imagine you as a user want to somehow trigger a webhook alert every time something…
Read MoreEvery software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes. Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…
Read MoreAs mentioned in the previous post of this series, at Würth Phoenix we build our NetEye ISOs from scratch every night to be sure that every morning everything will be fresh.To perform this activity with no manual intervention in a robust, repeatable, and reliable way, the R&D team uses Jenkins, a well known open source…
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