In this post we’re going to learn how to create an SLM report for a Business Process. Let’s get started. The concept here is to create a host that contains the checks for the Business Process we want to generate the report for, and then create the report for that host. Prerequisites: NetEye 4.7 or…
Read MoreDuring NetEye development, the R&D team relies on a Continuous Integration system (based on automated tools), that helps us identify errors, gaps and missing requirements, or in other words, that checks whether the actual results match the expected results. Developing high quality software means not only staying on the safe side by finding and correcting…
Read MoreThe Service Level Management (SLM) module was introduced in NetEye 4.7. Thanks to this module, it is now possible to define customers, service level agreement types and contracts, which permits users to easily manage the agreements they have with their customers in terms of availability of their hosts and services. Tightly coupled with the SLM…
Read MoreScheduling downtime is extremely useful, if not essential, for the correct management of a monitoring system. What exactly is downtime and what is the reason for having it? “Downtime can be scheduled for planned server maintenance or any other targeted service outage you are aware of in advance. Downtime suppresses notifications and can trigger other…
Read MoreDeploying a NetEye Cluster If you regularly follow this blog, you know that we automatically generate and test a NetEye ISO every night. Starting from the ISO, we can also automatically provision a NetEye virtual machine in a VMware vSphere infrastructure. One might wonder, “What if, since I already have these two ingredients available, I…
Read MoreDeploying a Single Instance As you probably already know, here at Würth Phoenix we love Ansible. Our journey started by using Terraform for simple automation tasks like generating a virtual machine in vSphere starting from an existing template, only to switch to Ansible later. Ansible is now our everyday companion for automation. As mentioned earlier,…
Read MoreOne frequently noted problem in AX 2012 is the performance of inventory on-hand. The worst part is that while the problem is known, the solutions aren’t. You can try to solve it by guessing and poking around, but you may never discover the true underlying cause. And it’s also a bit of a naughty beast: here today, gone…
Read MoreScenario Cisco WLC is widely used by many Enterprise Companies to manage their wireless networks due to its efficiency and advanced features. Its management web console has a wealth of configuration parameters, but it doesn’t offer a clear overview on what’s happening across the wireless network. Fortunately, a lot of real time information is available…
Read MoreThe introduction of the new Elastic Features (formerly, X-Pack packages) for the Elastic Stack added many new functionalities to the previous implementation in Net-Eye. One of them is the Watcher feature. Let’s discuss a use case based on this feature. Imagine you as a user want to somehow trigger a webhook alert every time something…
Read MoreEvery software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes. Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…
Read MoreAs mentioned in the previous post of this series, at Würth Phoenix we build our NetEye ISOs from scratch every night to be sure that every morning everything will be fresh.To perform this activity with no manual intervention in a robust, repeatable, and reliable way, the R&D team uses Jenkins, a well known open source…
Read MoreHere at Würth Phoenix, we ship software in many different ways, but one of the main methods to support on-premise installations is with an ISO file. With the ISO we allow our customers to install NetEye, the underlying OS, and all dependencies in a flexible yet simple way. Since this is so important, how can…
Read MoreAs soon as you manage more than a few DRBD resources distributed over a wide set of hardware, split brain situations cannot always be avoided. Standard split brains are caused by multiple nodes having different opinions about the latest state of the data on their local disk. Disclaimer: If applied incorrectly, commands in this blog…
Read MoreAutomating the monitoring process in Enterprise environments is a challenge that led Icinga to create features such as their REST API and the Icinga Director module. In both new NetEye4 projects and those being migrated from NetEye3 to NetEye4, this challenge is one of the aspects that I highlight the most and is certainly one…
Read MoreThe Agent’s distribution is probably one of those more time-consuming tasks. This can be for various reasons: different operating systems, network segregation, administrative credentials that are difficult to obtain, or even more simply, a large number of Agents to install. We know that the Agent installation on Windows servers is made easier by this PowerShell…
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