This post aims to drive you in creating a Jira Dashboard, within an existing Jira Service Management Cloud, designed for both Support teams and managers to monitor the number of issues/tickets trends within a given Support project. After following these simple instructions, in just 10 steps you’ll have: 📌 A Dashboard ready to be used…
Read MoreWe updated NagVis to the latest bug fix. For NetEye 4.23 we updated the following packages: nagvis and nagvis-autosetup to version 1.9.31_neteye1.6.1-1
Read MoreWe updated Icingaweb2 to the latest security bug fix. For more details For NetEye 4.22 we updated the following packages: icingacli, icingaweb2, icingaweb2-autosetup, icingaweb2-common, icingaweb2-selinux, icingaweb2-vendor-dompdf, icingaweb2-vendor-HTMLPurifier, icingaweb2-vendor-JShrink, icingaweb2-vendor-lessphp, icingaweb2-vendor-Parsedown, icingaweb2-vendor-zf1, php-Icinga to version 2.8.6_neteye1.101.1-1
Read MoreThe correct configuration and scheduling of downtime is an essential element of a monitoring system for several reasons: Mitigating notifications Providing IT operations and Service Desk teams with timely information about when monitored systems may be subject to faults due to maintenance Managing patching, reboot and maintenance procedures that are now typical of all IT…
Read MoreIn the last few weeks I installed and configured some nBoxes with the new ntopng version 5.2. Now I’d like to briefly tell you all about it. For all of you who don’t know what an nBox is, I’ll relay the official definition here: nBox Recorder is a network traffic disk recorder application. With nBox…
Read MoreAre you on your way to becoming a daily NetEye user? Get started with the basics of IT Monitoring in this three-day course*. Our experts will introduce you to the fundamental features, show you not just NetEye’s basic but also its core concepts, and get you to understand the proper monitoring configuration design for your…
Read MoreWelcome to version 4.23 of our NetEye v4 Unified Monitoring Solution. In the last two months, NetEye travelled from the western side of South Tyrol to eastern side, reaching the beautiful Lake Landro, located at more than 1,400 meters a.s.l. in the eponymous valley, near the municipality of Toblach/Dobbiaco. The lake is positioned between two…
Read MoreIn our previous post we discussed how to handle RD users using CMDO, focusing on the scripts needed to obtain a unique identifier for each users in the RD Farm. In this post I want to focus on how to create the CMDO commands and set their permissions correctly. Our user caseAs an admin I…
Read MoreThese days we live in a data-driven world, where the collection and analysis of data empowers not only companies but also individuals to plan future actions based on the information that is extracted. NetEye enables both the collection and analysis of an enormous amount of data using various platforms, such as Kibana, for data written…
Read MoreYou might remember from the last post in my series on creating video tutorials that we talked about improving the quality of picture-in-picture video tutorials. I broke it down into two parts, the background and the presenter, with this summary for the latter: What’s realistically the most natural way you can present yourself in the…
Read MoreWe fixed a bug for which the healthcheck 00400_local_neteye_target_services_are_disabled was failing on NetEye Satellites due to some services enabled by default on the NetEye Satellites. The healthcheck now does not control the state of such services on Satellites. For NetEye 4.22 we updated the following packages: neteye-setup to version 1.83.4-1
Read MoreWe fixed a bug for which the healthcheck 01220_telegraf_retention_policy_set was failing on NetEye Satellites. The healthcheck is now skipped on Satellites. For NetEye 4.22 we updated the following packages: icingaweb2-module-analytics, icingaweb2-module-analytics-autosetup to version 1.48.3-1
Read MoreOn January 29th, I attended my first CTF (capture the flag) competition: the Insomni’hack teaser.Based on my skills, I decided to go for the challenge called Vault which consists of a web-based vault of five pages: a home page, one where you can see the key/value pair you entered after logging in, a page for…
Read MoreToday my objective is to collect the performance metrics from various NetEye Icinga checks and write them out to Elasticsearch so I can apply Machine Learning (ML) algorithms to identify potential anomalies. This is a task that’s not possible with the open-source version of InfluxDB installed in NetEye. Moreover, this data in Elastic is used…
Read MoreRecently a customer told me he would like to monitor and graph the values that his Fortigate Firewall was generating for his configured SLA Trackers. What are these SLA Trackers? I informed myself and found the following in a Fortigate Cookbook. Fortigate Performance SLA ─ Link Monitoring Performance SLA link monitoring measures the health of…
Read More